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04-24-2025 11:34 PM
04-24-2025 11:34 PM
Bitlocker on Proliant G10 - Server 2022 core
Hi,
We're struggling to get bitlocker active on our Proliant gen 10 server running MS Server 2022 core.
We updated to the latest firmware, enabled TPM, secure boot, uefi in the BIOS.
Unfortunately we still get an error via msinfo32 :
BIOS Mode : EUFI
PCR7 Configuration : binding disabled by policy
Device encryption support : Reasons for failed automatic device encryption: Feature is not available, PCR7 binding is not supported. Un-allowed DMA capable bus/device(s) detected
We already tried to remove all certificates in the BIOS, except the KEK 2K CA2023
Removed the one from HPE, Suse, MS 2011 cert..
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3 weeks ago
3 weeks ago
Re: Bitlocker on Proliant G10 - Server 2022 core
Greetings!
Looks like you have already performed all relevant hardware-level checks and firmware updates
"latest firmware, enabled TPM, secure boot, uefi in the BIOS"
Despite these steps, BitLocker cannot be enabled due to the following issues reported via msinfo32:
PCR7 Configuration: Binding disabled by policy
Device Encryption Support: "Feature is not available, PCR7 binding is not supported. Un-allowed DMA capable bus/device(s) detected"
Advising if any OS-level policy or configuration may be interfering with PCR7 or BitLocker
we would appreciate if you could help raise a support case with Microsoft for further investigation.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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3 weeks ago
3 weeks ago
Re: Bitlocker on Proliant G10 - Server 2022 core
Hello,
Let us know if you were able to resolve the issue.
If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
