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08-24-2023 06:06 AM - last edited on 08-24-2023 09:02 AM by support_s
08-24-2023 06:06 AM - last edited on 08-24-2023 09:02 AM by support_s
Can't set up ubuntu server on HPE Proliant DL360 Gen10 (iLO5)
I have a problem installing the Ubuntu server on HPE Proliant DL360 Gen10 (iLO5), after adding the iso file get a primary boot menu, where I click on the try to install Ubuntu button after a specific time an error appears on the screenshot
I also made disk allocate (HARD DRIVE)
https://imgur.com/6MPjmW1
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08-24-2023 07:07 AM
08-24-2023 07:07 AM
Query: Can't set up ubuntu server on HPE Proliant DL360 Gen10 (iLO5)
System recommended content:
1. HPE ProLiant DL360 Gen10 - Unexpected Restart
2. HPE ProLiant DL380 Gen10 Server - Network status is showing Unknown in iLO5
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08-24-2023 08:31 AM
08-24-2023 08:31 AM
Re: Can't set up ubuntu server on HPE Proliant DL360 Gen10 (iLO5)
Hello,
The error in the screenshot seems to indicate it may not be able to read the ISO mounted in the iLO virtual media. I have seen some timeout issues sometimes when using the HTML5 console for the virtual media. Do you have a web server you can host the image on then mount the the ISO there? If so, it would be good to try this by going into the iLO and selecting to insert it under the "Remote Console & Media -> Virtual Media" section.
Regards
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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08-25-2023 01:01 AM - last edited on 08-28-2023 03:28 AM by Sunitha_Mod
08-25-2023 01:01 AM - last edited on 08-28-2023 03:28 AM by Sunitha_Mod
Re: Can't set up ubuntu server on HPE Proliant DL360 Gen10 (iLO5)
Hello!
Thank you for your response.
I tried to do as you said, but I don’t understand why I have to enter the url and where to put it, I don’t understand either, because I have to install the OS through the .iso file. Also, in addition to this, I decided to try installing another version of ubuntu (23.04) via virtual media wired into the remote console HTML (CD / DVD -> Local * .iso file) After that, I got a download window, then I tried to install ubuntu and then it came out window with ubuntu and HP, however, this window stopped showing and now I just have a black screen in the console. What to do?
I will provide screenshots below.
https://imgur.com/a/Lljwvts
https://imgur.com/a/8uoZ5tQ
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08-31-2023 06:23 AM - edited 08-31-2023 06:25 AM
08-31-2023 06:23 AM - edited 08-31-2023 06:25 AM
Re: Can't set up ubuntu server on HPE Proliant DL360 Gen10 (iLO5)
Hello,
I've pasted a screenshot below from a lab system where I mounted an Ubuntu iso hosted on a web server.
You can see the area where I entered the URL under the virtual CD/DVD section.
The problem you are seeing may be related to latency in the environment where the ISO is mounted from. This can potentially be impacting the ability of the HTML5 console to be able to correctly present the ISO. You would also try the java or .net console, but there are some limitations associated with each.
Regards
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
