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тАО07-15-2004 09:31 AM
тАО07-15-2004 09:31 AM
I have a Compaq 18.2GB Ultra Wide-3 10k drive that I am trying to create a RAID 5 Array with on a SmartArray 431 controller. I sucessfully create the array and I get all greens on the hotplug housings and everything seems ok. However about 20mins into running the array (after the RAID 5 has sucessfully completed initialization), this one drive goes amber and the Array Config Utility tells me it needs to be replaced.
I then pulled the drive and connected it to the regular SCSI bus and fdisk/format and installed an OS without a problem. This drive seems to be fine.
I can't find any firmware updates for this drive.... Can anybody point me in the right direction? The model number is: BD01864552
Also, does anybody know if Compaq has a low-level or write zero utility available for their drives?
Thanks in advance,
Cheers
Solved! Go to Solution.
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тАО07-15-2004 10:09 AM
тАО07-15-2004 10:09 AM
SolutionI've never run across a low level utility from Compaq in the past...
Here's a link to the ROMPAQ update:
http://h18007.www1.hp.com/support/files/server/us/download/15054.html
(It's SP19678.exe)
Also...for future reference:
http://h18023.www1.hp.com/support/files/server/us/smartstartGP.html
This is a site for pulling down individual rom updates.
Good luck,
Ed Cox
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тАО07-15-2004 10:20 AM
тАО07-15-2004 10:20 AM
Re: Compaq 18.2GB Ultra Wide-3 10k Drive
You can do the firmware updates to the drive as discussed above, but you may just be a victem of an old S.M.A.R.T. error. here is the M&P Patch:
http://h18004.www1.hp.com/support/files/server/us/download/10468.html
The M&P Patch will reset the "predictive failure" thresholds on the drives. You will have to re-sync the "suspect" drive once again on your array and then run the patch. One Diskette and it takes like 2 minutes to do a full enclosure of drives.
If you still get failed drive status, try moving it to another drive bay and see if the problem moves with the drive. If it does, then you likely have a drive going bad. if it doesn't, then it may be the backplane board or cable it it connected to.
Hope this helps.
-john
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тАО07-16-2004 02:44 AM
тАО07-16-2004 02:44 AM
Re: Compaq 18.2GB Ultra Wide-3 10k Drive
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тАО07-16-2004 03:10 AM
тАО07-16-2004 03:10 AM
Re: Compaq 18.2GB Ultra Wide-3 10k Drive
Maybe its another SMART parameter that the controller senses it has passed its threshold. Any way to completely disable predictive drive failure?
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тАО07-16-2004 04:31 AM
тАО07-16-2004 04:31 AM