Cpq32fs2 error 5 and Blue Screen

[Ayman Altounji]

Hi

COMPAQ PROLIANT 3000 NT w/ TL891 Mini Library

We are getting the same error message in the logs (TONNES of them). This started after we tried to configure the TL891 Tape library to work on the backup server (and trying to get the server to recognise the library and not only the two DLT drives). At first we thought that it must be because the cables are maybe plugged into the wrong slots, but when we changed it back to it's original state, the error messages still keeps on appearing in the logs.

The biggest problem I've got now is that the server blue screens EVERY time, and has been doing this since that config change (that was reset to its original config). You can start the server up and just leave it for a few minutes at the login screen and it will blue-screen. Unplug the SCSI tape library totally, and the same happens. It does not matter what you do, it just blue screens. Any ideas on this?

The stop error is: "0x0000000A (0xD5401000, 0x00000006, 0x00000000, 0x80100C5C)"

(IN REPLY TO: "Our tape drive was flaking out every few days so we got it replaced (a 35/70GB Compaq DDT External SCSI), at the same time we upgraded everything the smart start to 4.90B along with all the other software goodies, except the array controller firm ware. Now we seem to get a Event Viewer full of the following: Event ID 5: Source: cpq32fs2 Description:"A Parity error was detected on \Device\ScsiPort4 ****Our SCSI tape drive is on SCSI ID 4**** Any ideas could it be because the array controller firm ware isn't up to date? If so what is the latest firm ware for the Smart 2 NH Array controller? ")

[Sunil Jerath]

Please contact our Tech Support at 1-800-ok-Compaq and ask for Storage Works Team to resolve the issue with your server.