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09-01-2008 12:35 AM
09-01-2008 12:35 AM
cpqcisse.sys Memory Issue
Hi there, I am having an issue where it seems the HP Smart Array Notification Driver (cpqcisse.sys) is leaking non-paged pool memory. I confirmed it is this driver by using http://support.microsoft.com/kb/177415 as it is definitely this driver ("Ddk" in original Poolmon output) that eats up all of our 128MB of non-paged pool memory after 2-3 days of running. Details of our server can be found below. I already updated the driver and firmware of the RAID adapter, any other suggestions?
HP server (HP ProLiant ML350 G4; BIOS D17) is running a Smart Array 642 Controller (Firmware 2.84; Cpqcissm.sys = 5.80.0.32 Build 1 (x86); Cpqcisse.sys = 6.4.0.32 Build 5 (x86)). OS is Windows Server 2003 with SP2 using /3GB switch and is dedicated to running Exchange 2003 with SP2.
HP server (HP ProLiant ML350 G4; BIOS D17) is running a Smart Array 642 Controller (Firmware 2.84; Cpqcissm.sys = 5.80.0.32 Build 1 (x86); Cpqcisse.sys = 6.4.0.32 Build 5 (x86)). OS is Windows Server 2003 with SP2 using /3GB switch and is dedicated to running Exchange 2003 with SP2.
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09-03-2008 04:14 AM
09-03-2008 04:14 AM
Re: cpqcisse.sys Memory Issue
I did not get any replies to my post so I looked further on my own. I found this URL http://blog.dsatkhan.net/2007/09/memory-leak.html which gave me the idea to look at our AV configuration. We were running Trend Officescan 8.0 RTM without the Trend firewall enabled. After installing Officescan 8.0 SP1, post-SP1 patches & rebooting, our system seems just fine again. The HP driver ('Ddk' in Poolmon) is no longer 'leaking' memory.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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