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Difference between standard warranty and a care pack

 
abgev
Occasional Contributor

‎02-19-2009 08:17 AM

‎02-19-2009 08:17 AM

Difference between standard warranty and a care pack

I want to buy a couple of Proliant DL380 G5 servers and I wonder if somebody tell me the difference between the normal 3 year warranty and when I'm adding an extra care pack (4 years NBD OS) for the servers.
The normal warranty should also give me a next business day on-site, just like the care pack.
I can't see any reason why I should spend the extra amount of money for bying these extra care packs.
I already contacted HP support for this and they could not give me a good reason why I should go for it.
1 person had this problem.
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KarloChacon
Honored Contributor

‎02-19-2009 08:38 PM

‎02-19-2009 08:38 PM

Re: Difference between standard warranty and a care pack

just call again

and request a second level or someone that knows about like manager or similar

it is shame that someone that sells the service cannot explain you the difference and advantages
Didn't your momma teach you to say thanks!
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