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02-13-2019 02:13 PM
02-13-2019 02:13 PM
DL 180 G6 not powering up
Hi!
I have a DL 180 G6 and today when tried to power it up it's failled. The BMC LED is blinking and I can access i. When I pressed the power button nothing happened. Using the web interface to boot it up, on the chassis information, in the virtual power tab, it's says
Last Restart Cause: Chassis Control
Ther is no message in the SEL tab
In the monitoring sensors tab, there is power on the stand-by sensor:
Voltage P12V Unavailable
Voltage P5V Unavailable
Voltage P5V-STBY Normal operating range 5.0544 Volts
Voltage P3V3 Unavailable
Voltage P3V3-STBY Normal operating range 3.3264 Volts
And,
Chassis Chassis State Deasserted 0
Sys. ACPI Pwr. State ACPI State S5 Power State Bit 5 Asserted
I've no idea what is wrong and why I can't power it on
Alex
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02-15-2019 11:50 PM
02-15-2019 11:50 PM
Re: DL 180 G6 not powering up
as you said nothing happens when you push the power buttion. is there any light on the PSU? Is the server getting power?
when you push the power button, any LED glows? Can you hear the fan spin ? are you able to access the ILO of the server?
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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02-16-2019 12:06 AM
02-16-2019 12:06 AM
Re: DL 180 G6 not powering up
I have access to ilo interface
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02-17-2019 08:35 PM
02-17-2019 08:35 PM
Re: DL 180 G6 not powering up
How long the LED stays green? Can you see any critical errors showin in ILO?
What is the status of the server in ILO? What latest events are there in IML?
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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02-19-2019 06:21 AM
02-19-2019 06:21 AM
Re: DL 180 G6 not powering up
The Health LED stay green until I press the button. When I try to start it using the ILO interface I have the following message
Last Restart Cause: Chassis Control
There is no latest event in the IML
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02-19-2019 06:30 PM
02-19-2019 06:30 PM
Re: DL 180 G6 not powering up
Looks like some sensor cable issue . Please open a support ticked with HPE technical team to validate the same and replace the necessary parts.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]