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DL 360 gen 10 plus - Unexpected shutdown and restart server

 
Sabir-9900
Occasional Contributor

DL 360 gen 10 plus - Unexpected shutdown and restart server

Hi,
Server DL 360 gen 10 plus, reboots when powered. According to the seller's recommendations, we updated the BIOS and the latest SPP firmware, but the situation did not change.
I am attaching photos of errors and part of the ilo event logs.
Servers identical in configuration to the previous version of ilo work normally and do not reboot due to power.
This server which is rebooted with the previous version of ilo was also rebooted.

I have attached all the necessary photos.
DL 360 gen 10 plus.jpgIntegrated management logIntegrated management logiLO Event LogiLO Event Log

5 REPLIES 5
Greeshma21
HPE Pro

Re: DL 360 gen 10 plus - Unexpected shutdown and restart server

Hi @Sabir-9900 

I hope this Advisory - Unexpected shutdown and restart server might help you resolve the issue.

Regards,
Greeshma

 


I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Sabir-9900
Occasional Contributor

Re: DL 360 gen 10 plus - Unexpected shutdown and restart server

I did this procedure, but the situation did not change.

Sebasbin
HPE Pro

Re: DL 360 gen 10 plus - Unexpected shutdown and restart server

Hi,

I would suggest setting the workload profile to 'Virtualization Maximum' in RBSU and checking the server's functionality.

https://support.hpe.com/hpesc/public/docDisplay?docId=sd00001068en_us&page=GUID-E7671EDC-DC0F-4D82-B4E8-2B5FD6E76E54.html&docLocale=en_US



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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support_s
System Recommended

Query: DL 360 gen 10 plus - Unexpected shutdown and restart server

Hello,

 

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Sabir-9900
Occasional Contributor

Re: DL 360 gen 10 plus - Unexpected shutdown and restart server

@Sebasbin 

I also switched the workload profile to both тАЬmaximum performanceтАЭ and тАЬmaximum virtualization performanceтАЭ - to no avail.
I tried to manually turn off the power flags and check, also to no avail. Now the regime is acceptable.