DL 360 Gen 11 BIOS detected 16 Cores but Window only show 1 core and remote very slow.

[Zero-Lom]

I try Remote my server using Anydesk, it very slow reaction. I trying to check in BIOS, my server detected 16 cores. But inside Window it only showing 1 core, is it normal? 

[Cali]

No

You should see 1 Socket, 16 Core, and 32 Logical CPUs in the Task Manager.

Cali

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[Zero-Lom]

Hi @Cali , 

I had seen inside my Task Manager, it only showing 1 core. But may I know why? Because when we purchase, it showing is 16 cores then now only have 1 core. It is any setting need to do? 

Zero

[Cali]

First, go into the UEFI BIOS and select "System Information > Processor Information"

From the System Utilities screen, select "System Configuration > BIOS/Platform Configuration (RBSU) > Processor Options > Enabled Cores per Processor" and check this setting.

Cali