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DL 360p gen10 Network Cards

 
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Occasional Advisor

DL 360p gen10 Network Cards

IMG-20200604-WA0014.jpg1.jpg
I have installed 3 optional adapters total 5. but why their status unknown. physically Slot 2 and 3 cards are blinking. 
iLO: 1.43
System ROM: U32 v2.04 

Anyidea about this 

thank you

7 REPLIES 7
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HPE Pro

Re: DL 360p gen10 Network Cards

Hello Sirbuxdream,

Please make sure that the these cards are detected and enabled in the UEFI BIOS.

Please update the latest SPP:

https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

Please also make sure the latest AMS (Agentless Management Service- version 2.12.0.0(9 Mar 2020)) is installed.

Regards,


I am a HPE Employee

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Occasional Advisor

Re: DL 360p gen10 Network Cards

Thank you for the reply


Im not able to upgrade to the latest SPP

 Can i enable and disable in the Bios ? im not able to find that. can you giude me 

Thanks 

 

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HPE Pro

Re: DL 360p gen10 Network Cards

Hello,

Please confirm Which OS is installed in the server.

1. There are two methods for using the Service Pack for ProLiant to update your ProLiant servers: Online mode and Offline mode.

Online mode - Runs on a Windows or Linux hosted operating system

  • Interactive mode - Follow the onscreen steps to update firmware components
    To initiate deployment in interactive mode, run the launch_sum.bat (windows) or launch_sum.sh (Linux) script which is found in the root of the .ISO image

Offline mode - Server is booted to the .ISO image

  • Automatic mode - Firmware components will be updated without interaction
    Automatic mode will by default run firmware update without any user interaction after sitting 10 seconds at the menu screen when an SPP .iso image is used to boot the server.
  • Interactive mode - Follow the onscreen steps to update firmware components

2. To enable/disable PCI device in UEFI BIOS, please refer below document:

https://techlibrary.hpe.com/docs/iss/proliant_uefi/UEFI_TM_030617/s_set_pci_device.html

Regards,


I am a HPE Employee

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Occasional Advisor

Re: DL 360p gen10 Network Cards

Thank you very much for the good explanation. I'm not able to installed new SPP as per the requirement.

No OS has installed still. 

I will check on the  UEFI BIOS, 

BR

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Occasional Advisor

Re: DL 360p gen10 Network Cards

It shows like this in the BIOSIMG_20200604_223022.jpg

Highlighted
HPE Pro

Re: DL 360p gen10 Network Cards

Hello Sirbuxdream,

As per the screenshots, the Cards are detected.

The reason why they are showing unkown could be due to the Agentless Managent Service.

Please refer the below link for more details:

https://community.hpe.com/t5/proliant-servers-ml-dl-sl/working-nic-shows-quot-unknown-quot-in-ilo/td-p/6881016#.Xt35o0UzaM8

 

Regards,


I am a HPE Employee

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Re: DL 360p gen10 Network Cards

purely out of curiosity, why can't you update the system? 


I'm an HPE Product Manager

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