DL 385 g1, after installing array controller & latest firmware on all devices, lost Network drivers

[Daniel Simard]

Hi All,
I have a DL 385 g1 and installed a 6400 array controller. After i hooked up 2x disk shelves full of hard drives. I booted up with latest firmware CD (9.2) and let her rip through all the devices. When i booted back in windows server 2003, i had no network drivers installed

I can't seem to get the network drivers/software to detect the network cards when i attempt to reinstall the drivers.

My collegue mentioned IRQ's filing up, but i don't think that'd be the case, i mean, if it were, the network cards would still be there and show a conflict.

Questions:
Where could i find old firmware to downgrade it ?
would anyone know where i could get the proper drivers for the nic card?

thanks!

[Suman_1978]

DL385 G1 has NC7782 Dual Port PCI-X Gigabit Server Adapter (embedded) on system board.

You can find NC7782 firmware at this link
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=428936&swItem=MTX-1c006a628f21477f86726ee2c9&prodNameId=3288114&swEnvOID=1005&swLang=8&taskId=135&mode=5

NC7782 Drivers at this link
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=428936&swItem=MTX-28d1c4f37afc496cab39d8fd24&prodNameId=3288114&swEnvOID=1005&swLang=8&taskId=135&mode=5

Thanks

[Andras Ordogh]

hello,

first: the latest fw dvd for dl 385 g1 is 9.1c
(in 9.2: Removed firmware for the following HP ProLiant servers:
HP ProLiant DL385 Server)

so download / use fw 9.1C
(http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=428936&prodNameId=3288114&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-3380ae888f86436aac54c149eb)

than download / use latest psp. ver 8.50
(http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=428936&prodNameId=3288114&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-8af7477a4ede41c89192a66d9c)

after reboot, i think there will be fine everything :)

andras

[Shashank Dubey]

Hi
Seems that i have a similar issue with a Proliant DL385 G1, after install PSP 8.5 i have same failure.

HP NC7170 nic1 & nic2 = Disabled
HP NC7782 nic1 & nic2 = Disabled
HP Network Team 1 = enabled but not operational.

I already download/install the latest driver for both nics with no success.
I already try to enable each nic with no success.
I already download the cp013822 (Firmware-Network 2.1.5.9 (B) ), but i'm not able to execute

Any suggestion?

[Andras Ordogh]

hello,

did you turn of nic teaming before update fw / install driver?

if the latest fw with latest driver not working, you can downgrade the fw / driver,
but i think it have to work...

what does it mean "I already download the cp013822 (Firmware-Network 2.1.5.9 (B) ), but i'm not able to execute"?

andras

[Michael A. McKenney]

9.2 took out a DL 380 G5 and ML 370 G5. HP replaced multiple server boards in each and the fiber HBAs.

Once I the DL 380 came up. The quad NIC would not work on the domain. I have to redo the firmware and drivers to get it to function.

[Shashank Dubey]

Thanks i'll try it.