DL180 G5 and windows server 2003 32bit installation issue

[Andrew Benbow]

I am attempting to install windows on to my nice shiney new DL180 G5 and it is not playing nicely.

I am able to load the drivers for the RAID from a USB floppy and the loading of drivers continues until 'Setup is starting windows' - at this point I get a BSOD with

(0xF789EA94, 0xC0000034, 0x00000000, 0x00000000)

So now I am stuck. I have removed the additional memory supplied and the additional CPU. I still get the message even if I remove the floppy and boot without it (no RAID drivers obviously).

I am only using drivers supplied on the HP disks that came with the server and I am using the Windows disks supplied with the server, stamped HP.

I have tried using RAID 0 and RAID 0+1 without success

TIA

[Blazhev_1]

hi,

did you try this driver:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3580698&swItem=MTX-0dbf82cb9fd24c929b6bdb4da7&mode=4&idx=0

Pac

[Andrew Benbow]

That says SATA and I'm using SCSI, sorry for not clarifying.

[James ~ Happy Dude]

Hello Andrew,
Please make sure, that SATA is DISABLED in the BIOS-F10;

Regards,

[Andrew Benbow]

Thanks for the suggestion, I am not infront of the server right now but will try that asap and reply again.

Thanks

[Gary Antonio Benavides]

Hi!

If you have SCSI or SAS hard drives in your server it requires the addition of Smart Array or HBA controller. What kind of Storage Controller do you have in you server? It is going to make a difference. Once you know the storage controller go to the HP Web site, type the controller name, select the Operating System and there should be the driver for this controller. It might be that the driver for this controller is not included in the CD shipped with the server.

http://www.hp.com/#Support

[Gans_1]

Hi!

I have the same problem with my brand new DL180. Controller E200 (460193-425) with 4xSAS 72GB 15k. It works fine with the Windows 2008 Server. But when I try to install W2003Svr Std. (HP R2 and not HP Version) I get an BSOD.

I've tried any Drv.-Discs (from the CD and from the web). I've also diabled the first SATA-Controller (the second one is needed for the DVD-Drive). But the result is the same: BSOD. Why there is no SmartStart CD for the DL180? In the past I've installed a lot of DL380 with this CD and it is a dream!

Any ideas/drivers left?

Thx
Peter

[Nalin malik]

HELLO ANDRE.
CAN U TELL ME WHICH HDD UR USING IT IS SAS OR SCSI
IF IT IS SCSI THEN IT WILL NOT COMPATIBLEM OR THIS SERVER
AND IF THIS IS SAS
THEN CHK FOR CONTROLLER IT MAY CONNECT ON PCI RISERCASE AND CONNECT THE BACKPLANE CABLE TO THE CONTROLLER
AND CHK IF THIS CONTROLLER IS COMPATIBLEM OR NOT FROM SERVICE AND MAINTAINENCE GUIDE

[Andrew Benbow]

Hi

The HDD I am using are

146GB Pluggable SAS 15,000 rpm Dual-Port HDD

I have tried every availabe driver, shipped and downloaded, that is availble from HP, SCSI and SATA, and I get a BSOD in exectly the same place, with exactly the same stop code, everytime.

Any ideas - I really don't want to start pulling the server apart and re-routing cabling - it is only 3 days old and it will be going back if it needs that level of reconfiguration, I at least expect to be able to install an OS out of the box (maybe tweeking the BIOS but nothing more than that should really be required IMHO)

[James ~ Happy Dude]

Hello Andrew,
1) Clear NVRAM using System maintenance switch(refer server maintenance guide)

2) If possible boot from the Latest Firmware maintenance CD 8.0;

3) Make sure the SATA option is disabled in the BIOS;

4) once the SATA option is disabled, the CD drive wont work; Use a "USB" CDROM drive to install the OS;

Let us know if it works.

@PURPLE LED -- Please do not use CAPS while typing. Usually, it is considered RUDE; It implies you are "Shouting or Yelling" at the other person"

:-) Regards

[Andrew Benbow]

Hi

Thank you very much for all your help. I am boxing it back up ready to ship back to the supplier.

IMHO, if the server requires this level of reconfiguration at this stage then I have no real confidence that will ever work properly or reliably and I would expect a company like HP to ship the unit with correct drivers and disks etc.

[AMRIT RANJAN]

Hi James,
Firmware maintainance cd is not supported on 100 series servers ,it's for 300,500 & 700
series servers.

Hello Andrew,
if server is giving trouble while installation then it doesn't mean that it will cause harm in production, may be adequate installation procedure is not followed then this issue would be coming.
the bug check (0xF789EA94, 0xC0000034, 0x00000000, 0x00000000)is not proper to find out the correct reason.
kindly let me know the following info .
1. which storage controller u have
2. which raid is created on server
3. how many hdd do u have
4. which driver u are using (driver sp no)
5. post exact bug check code
6. what is the bios version

kindly co-operate to resolve the issue
cheers !!!!!!
.................. Amrit

[KarloChacon]

hi Andrew

Have you tried Pac's drivers and use nlite

http://www.nliteos.com/

regards

[Andrew Benbow]

Thanks for the replies chaps. It is currently boxed up and ready to be collected to go back to the supplier.

[PERRUSSEL]

@James Happy Dude,

it works following your procedure : thanks for these tips.

@gans

ooh yes ! avoid HP DL100 series ! obvioulsy it is really reserved for non critical apps.

@andrew

same thing...avoid DL100 series : it is my point of view.

[antonismp]

the problem is with the driver of the cd-rom controller , the only solution i find was to install os with an external cd-rom , also you have to disable the second sata controller (where the cd rom is). this problem happens only in windows server 2003 and backwards from what i know. so there is nothing wrong with the server. i hope i helped someone.

[Gabriel Leiro]

Nos ocurrio la misma situacion con un servidor el cual tenia una DVD-RW , el problema basicamente q tuvimos fue con este device , lo reemplazamos por un DVD-R interno y con eso solucinamos el problema , como referencia tomamos la solucion que encotnramos en el foro sobre el uso de una unidad externa , pues bien el problema parece ser cuando utilizas un DVD-RW
espero les sea de utilidad

[Saladin Ali]

Hi,

We had a similar problem - we were given two DL180 G5 servers to role out into production We encountered the problem of installing Windows Server 2003 on them. Naturally, the Smartstart CDs do not work on these servers and the CD that HP ship with them is not helpful in the same way. After blurting out some exquisite expletives at HP for making life difficult we started to have a crack at the problem. My colleague steven.nayyar@bhrhospitals.nhs.uk came up with a very smooth solution and it made the whole thing a piece of cake.

He went to http://unattended.msfn.org/unattended.xp/view/web/1/ and downloaded the nliteos (http://www.nliteos.com/) freeware for slipstreaming and also the instructions for its use.

He then ran the software and packaged the Windows Server 2003 source CD and used the wizard to service pack it. He also used the wizard to pack in the drivers that come with DL180 cd in TXT mode on to the same single CD that he burnt.

From here, just insert the CD and reboot the machine and follow the instructions. It maybe necessary for you to delete and re-create the partition but have a play and at least youâ ll get there.

enjoy