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DL360 G10 Boot Problem

 
axel_ski
Established Member

DL360 G10 Boot Problem

During Start of my DL360 G10 i see following Error:

Server Critical Fault (Service Information: Power on Fault: Processor (Intel), Processor 1 (02h)).

I swapped CPU, Memory, Power Supply and Fans. Does anybody know what this message means (02h). I cannot find this in a G10 Error dokumentation.

Interessting: During start only the very left fan (#7) is turning. All other fans a

1 REPLY 1
Sahana_S
HPE Pro

Re: DL360 G10 Boot Problem

Hello @axel_ski ,

The error in HPE ProLiant DL360 Gen10 server indicates a processor-related fault during the power-on self-test (POST).
The 02h code is an internal identifier for the specific type of processor fault detected.

1. Please upgrade firmware to latest for BIOS and iLO and check.
2. or Set workload profiles as High-Performance Compute (HPC) in RBSU.
3. Verify cooling system (fans, airflow, heat sink).
4. If the issue still persists, export the ASH log and share with HPE Support team.

Also, refer to this document, it might help you!

Thanks and Regards,
Sahana S



I work at HPE
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