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тАО08-28-2008 04:13 AM
тАО08-28-2008 04:13 AM
dl360 g5 p400i SAS mirror "inconsistent stripe"
Install this server last week and am up-to-date with latest drivers/firmware(8.2 cdrom)/service packs as of Monday, Aug 25.
I am receiving an "inconsistent stripe"
from Cissesrv (see below). 2 mirrored drives (146gig 10k SAS)
Anyone else see this? know how to resolve it? I sent an offline adu-report.zip to HP, which they said was AOK (other than the missing battery but one does not come with this model...we are only using Read only cache)
Event Type: Warning
Event Source: Cissesrv
Event Category: None
Event ID: 24607
Date: 8/28/2008
Time: 5:21:36 AM
User: N/A
Computer: JRWMAIL
Description:
The event information received from array controller [Embedded] was of an unknown or unrecognized class.
An excerpt of the controller message is as follows: Inconsistent stripe, LDrv=0 LBA=0x00081B100-0x00081B1FF.
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тАО08-28-2008 09:23 PM
тАО08-28-2008 09:23 PM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
just for test purposes what if downgrade driver or firmware for controller and check if you got the same issue since you have the latest
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&prodNameId=3288144&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-cfa764aea73141c9892f909764&mode=3
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&prodNameId=3288144&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-d7cf9e5b20e8423983267549a3&mode=3
regards
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тАО08-28-2008 09:26 PM
тАО08-28-2008 09:26 PM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
even downgrade this
HP ProLiant Smart Array SAS/SATA Event Notification Service for Windows Server 2003/2008
since it's the source -- CISSESRV --
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&prodNameId=3288144&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-9019921d3a964a8faedd36d460&mode=3
regards
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тАО08-29-2008 03:55 AM
тАО08-29-2008 03:55 AM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
The server was brand new and running for 4 days and you are correct...I only received this error after the 4th day, which was my upgrade day.
That day, the Controller firmware was -not- upgraded but the Controller Driver, Hard Drive Firmware and the Storage Event Notification Service were upgraded.
This message has only appeared 3 times: 1st time about 30 minutes after the 1st reboot after all the upgrades were done. Then 3 days later it appear twice within the same second at a very quiet time for the server 5:16am
I did run the full offline HP Insight diagnostic on the drives last night and it came back clean.
I will scrape some time this weekend to try at least the Driver downgrade and the Cissesrv downgrade.
thx!
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тАО08-29-2008 08:03 AM
тАО08-29-2008 08:03 AM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
OK try that and let us know
bye
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тАО09-05-2008 11:14 PM
тАО09-05-2008 11:14 PM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
Is this error a problem?
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тАО09-06-2008 05:22 AM
тАО09-06-2008 05:22 AM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
I only downgraded:
HP ProLiant Smart Array SAS/SATA Event Notification Service for Windows Server 2003/2008
(per Karlo's suggestion). I did this downgrade on Sept. 3 and have not seen the error since. I will post again in another couple of days as I watch the event log.
I did not have to reboot after this downgrade. The installation will stop and start the service.
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тАО09-06-2008 10:46 AM
тАО09-06-2008 10:46 AM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
ok keep us posted
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тАО09-09-2008 12:59 PM
тАО09-09-2008 12:59 PM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
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тАО09-10-2008 07:40 AM
тАО09-10-2008 07:40 AM
Re: dl360 g5 p400i SAS mirror "inconsistent stripe"
If the event always indicates a consistent LBA range and if there's no easy way to re-write this LBA range under the OS, another way to repair the inconsistency is to break and then re-sync the mirror pair (using offline ACU), or by manually hot-removing one of the drives from the mirror pair and reinserting (allowing it to rebuild).
Note that this event is more likely to be reported following an unexpected power loss/reset during writes if the controller's posted-write cache is disabled (such as in this case when there are no batteries). If the controller's battery-backed posted write cache was enabled, any write data held in the cache would automatically be written to BOTH drives after the power is restored, maintaining consistency between the mirrored drives.