DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

[Jul3s]

Hi everyone,

I'm having trouble finding the Network menu in the Security Access Settings, which is preventing me from enabling virtual media.

Does anyone have any ideas as to why the menu might be missing or how it can be made visible?

Thanks!

J.

[BPSingh]

Greetings!

To configure iLO network settings, please refer below web-link:'

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&docLocale=en_US&page=GUID-E1EEDCA1-E04B-482C-8949-36E850A2B5A1.html

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&page=GUID-243AF2E9-7137-4421-8966-BBD8386CB9D8.html

[Jul3s]

Hi mate,

Thanks for your reply but my problem is that the menu Network is mission in Security Access settings so I am not able to enable virtual media option :

Regards,

Jules.

[prajwal_ds]

Hi  Jul3s 

You can check the status of virtual media by selecting the option "Remote Console and Media" from left navigation tree and under "Virtual Media" you can see the "Virtual Media Status".  

[Jul3s]

Hi,

Right, thanks. From there I can see that Remote Console Status is disabled

This is my problem, in order to enable this option, I am supposed to go to Security > Access Settings > Network 

But as you can see in my previous screenshot, Network menu is unavailable.

Please compare with another ilo5 in this screenshot :

[BPSingh]

Greetings!

Please perform iLO reset and check. 

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&page=GUID-D7147C7F-2016-0901-06D0-000000001B29.html 

Update iLO firmware on the server in question and check the result. 

If the issue persists, please log a support case for further investigation. 

[Jul3s]

Hi,

Thx for your reply.

I already reset and upgraded ilo. Right now i am doing a full firmware upgrade with spp.

I'll keep you inform.

Regards,

J.

[Jul3s]

Hi guys,

It didn't work but thanks anyway.

Regards,

Jules.

[BPSingh · Accepted solution]

Greetings!

Please log a support case for further investigation.