DL380 G5 Dual processor 5260-3.33

[Ludo De Wandeler]

I have a problem when I install two processors from the type 5260. When I install one proc. the server boots nomaly. When I install the second proc., the two leds on the front are on. The cooling fans are running at high speed. I tested both proc. seperatly, one by one. With bote seperatly the server boots. The BIOS is at the latest date, 11/01/2008. Is there something I oversee?
Thaks

[ess]

hello
are you sure safe 2 module VRM for cpu.
please test one by one.

[Ludo De Wandeler]

I tested each processor seperatly with each VPM. One by one is no problem. Th problem starts when I put thm both in the server. Both leds of the processors on the front of the server turn on. The fans spins at high speed.

[Steve Heinrich]

May be obvious but are the CPUs the same stepping number?

[Kristof Kockelkoren]

Stepping might be the problem.
I had a problem similar lately.
Max 4 stepping between the processors AND the processor with the highest stepping needs to ben in slot 1

Try this please (Your Belgian Collegue)

[Ludo De Wandeler]

Ichecked the stepping ID and they are all the same, 000a.
The numbers of core=2.
I installed a system board with spare 436526-001 and still I have the two leds of the processors that comes on when I power on the server.

[Lisa Rooney]

Hi there,

I had this problem with some brand new servers and I found 7 more system boards with the same problem. They were all Rev AY. What fixed my problem in the end was using a Rev BD system board but I had to take this from another server as all the boards that came from HP stock were rev AY. I can supply the serial numbers of the faulty system boards if you want to email me

Lisa, Redstone, Dublin

[Ludo De Wandeler]

I installed now a system board with rev BD. I still get the same problems.The two leds of the processors who comes on when I start the server, the fans are running full speed.

[Ludo De Wandeler]

Today, I updated the ROM to 05/18/2009.
Still the same problems.

[cnb]

Are these both HP CPU part number 455302-001 or something else?

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1121516&prodTypeId=15351&objectID=c00753898

hth,

[Lisa Rooney]

The part number I used was 436526-001 and just to clarify, that although a Rev BD system board fixed the problem, I had to take it from another (new) server. The reseller bought 5 of these servers from HP and 2 out of the 5 had this problem. I just used the Rev BD to prove that the system board was the problem but I had to then put it back into it's original server. The reseller, in the end, "D.O.A.'d" the servers with the second proc problem and sent them back to HP. I took a note of the serial numbers of the boards where I saw the fault in case I would ever see them again in the field.......Lisa

[Ludo De Wandeler]

Now I have the same problem on a DL380 G5 - E5205.One processor OK, second - no boot, fan full speed.Both leds on front of the server are on for the proc.
The revision of the system board is BD.
I am looking for an answer for our clients to solve this problem.

[Lisa Rooney]

Hi,

I don't know if this is any use but these are the serial numbers of the boards where I had this problem.

P3021AT9VVW3TR, P3021BA9VWD6SS, P3021AN9VVG466, P3021AN9VVJ6QV, P3021AT9VVX180, P3021AF9VUS0AS, P3021AN9VVH0F8

Lisa

[Davor Deucman]

Hello,

I have same problem with DL380 G6:

SRV: HP DL380G6 E5530
CPU 2:Dodaten proc. Intel Xeon Proc. E5530 (2.40 GHz, 8MB L3 Cac)

We do:

CPU2 in slot 2, 4GB of RAM in slot A3 left of CPU SLOT 2, and in 4GB of RAM in slot A3 right of CPU SLOT 1.

Any idea what to do?