DL380 Gen10 can't go back to Security > Encryption Production mode

[itsmarkk]

I have a DL380 Gen10 server that I need to install firmware updates on.  Problem is that the server, in the iLO Scurity > Encryption, only has the Security State modes  of FIPS and CNSA.  There is not a production mode available to go back to, so that I can install firmware thrugh either booting the SPP iso file or using the launch_sum.bat file.

How can I get back to the Production mode when that option isn't presented?

[TVVJ]

Hello,

I am not sure how to get this about, but you may try this as a last resort of resetting iLO to the factory default settings in the iLO 5 Configuration Utility within UEFI System Utilities. If you do so, then use the default iLO user credentials (on the serial label pull tab) to log in after the reset as any iLO session is disconnected.

CAUTION:
When you reset iLO to the factory default settings, all iLO settings are erased, including user and license data, configuration settings, and logs. If the server has a factory installed license key, the license key is retained.

Events related to the reset are not logged to the iLO Event Log and Integrated Management Log because this step clears all the data in the logs.

Regards,

[support_s]

Hello,

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