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03-26-2024 08:48 AM
03-26-2024 08:48 AM
Dl380 Gen10 / StoreEasy 1660 , Change systemboard name description.
Hi, I hope you can help me out.
Replaced a faulty systemboard on a DL380 Gen10 , Same part everything identical when order på in only diff was revision 0L vs 0H.
System name use to show up as Proliant Dl380 Gen10, now shows as HPE StoreEasy 1660.
How can i change this to match the old name, as i understand the boards should be identical .
Thanks
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03-27-2024 12:59 AM
03-27-2024 12:59 AM
Re: Dl380 Gen10 / StoreEasy 1660 , Change systemboard name description.
Hi,
Please refer to Re-entering a serial number and Re-entering a product ID.
Thank You!
I work with HPE but opinions expressed here are mine.
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-27-2024 05:08 AM - edited 03-27-2024 05:09 AM
03-27-2024 05:08 AM - edited 03-27-2024 05:09 AM
Re: Dl380 Gen10 / StoreEasy 1660 , Change systemboard name description.
I'm curious to see if this helps.
Typically, the product name does not change when you change the P/N.
The wrong mainboard was simply delivered.
They are technically the same but have different names in the BIOS/UEFI deposited, which cannot be changed via the settings.
At least that's how it's always been, may be changed with Gen10.
See also the Note here: Replacement of the system board
Cali
I'm not an HPE employee, so I can be wrong.