DL380 Gen9 2SFF Front/Rear SAS/SATA kit

[KayserFranz]

Hi all,

I have the above mentioned server, where I installed the 2SFF Front/Rear SAS/SATA kit.

When booting the server, the discs is not shown in the disk administrator utility, I tried with both SAS and SATA discs, when inserting the discs the LED's will go through the power on process, and light up indicating all LED's is working. The 2SFF Front/Rear SAS/SATA kit, is connected to the onboard controller, using the HP Internal MiniSAS Cable . (HP 776390-001 )

Maybe it's worth mentioning, I also have a P840 Controller in PCI slot 3, where I have 12 x 4TB discs. In PCI slot 2 I have a NVM Express Controller and in Slot 1 I have a 2-port 530SFP+ 10G Adapter.

Why is the discs not shown when starting the server?

I hope you will be able to help me, thanks in advance

[Suman_1978]

Hi,

May we know the name of disk administrator utility you are using.  How are you accessing this utility?

I would suggest to use the Intelligent Provisioning during the startup of the server and also check in the iLO GUI if the drives are detected.

Thank You!
I work with HPE but opinions expressed here are mine.
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[KayserFranz]

@Suman_1978 

Hi Suman,

Thanks for your reply.

I tried both from Intelligent Provisioning F10, and also when entering from "system configuration" F9

in Array Configuration Utility (ACU) there is no discs.

I tried removing the raiser, with the PCI cards, and only having the cable from rear discs connected X4 SATA ports (1 and 2)

Kind regards

Stefan

[Suman_1978]

Hi,

If you are using this part 724864-B21, HPE DL380 Gen9 2SFF Front/Rear SAS/SATA Kit, I hope you have read the QuickSpecs, page#22.

HPE DL380 Gen9 2SFF Front/Rear SAS/SATA Kit
NOTE: For 2SFF front the Universal Media Bay (724865-B21) is required.
NOTE: 2SFF in the rear is only supported with a 24SFF (CTO chassis or field upgraded) or 12LFF (719061B21) front end.
NOTE: Rear drives will not support higher than 160W CPUs and other special/unique CPUs.

If you need help with cabling, please see this doc: HPE ProLiant DL380 Gen9 Server - Cabling

Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases

[KayserFranz]

@Suman_1978 

Hi Suman,

This is how it's connected.

If this does not work, would it be possible to add a SAS or SATA controller to one of the PCI slots, and connect 2 bay rear unit to it?

/Stefan

[KayserFranz]

Btw Suman, this is the server I have 12LFF (719061B21) front end

[KayserFranz · Accepted solution]

I guess I should have done this before asking, but after installing Service Pack for ProLiant (SPP) Version Gen9.1 it started working.

Thanks for your support Suman.

[Sunitha_Mod]

Hello @KayserFranz, 

Awesome! 

We are glad to know the problem has been resolved and we appreciate you for keeping us updated.