DL380 LOGICAL DRIVE REBUILD AT 0% AFTER A WEEK

[LJAHN]

Hello, I have a Proliant DL380 G8 running WIndows Server 2012R2 with a Dynamic Smart Array B320i raid controller.

I have two logical drives, each one is RAID 1 with two 931GB Sata Drives. I also have an identical drive as spare.

Since a week from now, one of the alarm lights on the server started blinking, when I go to the System Management Home Page, it says one of the logical drives is "Recovering" and it's been like this for a week now.

If I go to the ACU it says the logical drive is rebuilding at 0.14%, after a week?

The ACU warning is: "778 The array controller is rebuilding (Rebuilding) Logical Drive 1 (931.5 GB, RAID 1)."

I tought it was a drive failure and the controller would activate the spare, however toomouch time has passed and the situation is the same.

If I try to shutdown the server, instead of shutting down, it restarts after a while and the cycle goes on and on.

How do I break this cycle or force a rebuild using the spare? Can I pull out the drive generating the issue and the controller will rebuild on the spare automatically?

When I run the Insight Diagnostics on the logical drive it says : "Error: F149: The controller has reported a S.M.A.R.T. error on this drive., This drive has experienced/recorded error conditions reported by diagnosis and requires replacement. "

So, what would be the safest route for this problem? Thanks a lot for your input

[m_icha]

Hello Ljahn,

Rebuild process is affected by many factors, such as array health status, FBWC etc.  Since you have verified from Smart Storage Administrator that a drive has been identified as failed (or predictive failure) you can remove this failed drive. If that change does not improve the rebuild process with the spare drive, then please contact HPE support and log a case in order to inspect array status.

Regards

M_icha

I am an HPE Employee