DL380G4 with 4x1GB not booting

[Joachim Vadseth]

Have been able to get hold of a DL380 G4 2x 3.8GHz with no memory or drives. Have installed 2x 146GB drives wich works perfectly.

Ordered 4x1GB modules from eBay, and the seller claims they work on the DL380G4, and they do, but only with 2x1GB at the tame. Installed in Bank A 1&2 (works) and Bank B 3&4 (don't work). It's two pairs of 2x1GB each. When I install all the modules the server don't boot up. No BIOS. With one pair it works.

This is my first real server, so haven't configured anything in the BIOS or anything. Have managed to install VMWare ESXi tho, with only 2GB of RAM.

[cnb]

Hi,

Did you check the configuration guide:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=397634&prodTypeId=15351&objectID=c00374943

Rgds,

[Joachim Vadseth]

Can't make much out of it, sorry.

[Joachim Vadseth]

Can't understand what I've done wrong.

I've inserted 4 identical DIMMs into bank A and B. They work with either two of them in bank A. Online spare is not configured.

If I insert two DIMMs in bank A, one in B and one in C, the system boots, but logicly gives an error.

[Johan Guldmyr]

Maybe bank B is broken.

Install only PC2-3200 Registered DDR-2 SDRAM DIMMs, 1.8 volts, 72 bits wide, and ECC.

Is that the kind you have?

Tried to upgrade firmware and clear NVRAM?

[Joachim Vadseth]

The DIMMs is 1GB PC-3200R ECC modules and works only with 2x1GB in bank A. The server gives no error, either by LED on the motherboard or on the front panel.

Tried to clear the NVRAM by BIOS with 2x1GB installed, and by the switch on the motherboard with 4x1GB installed - no luck.

If bank B is broken, shouldn't it give an error?

[Johan Guldmyr]

Firmware? The BIOS revisions are labeled by the date on the BIOS.

Would be nice I guess if it did give an error. But it seems to be located to that bank anyway - I mean you have taken the DIMMs you first put in Bank B and they work alone in Bank A right?

Does the server see both CPUs?

[Joachim Vadseth]

I don't have a floppy disk or a drive to create the BIOS update floppy.. After what I've found the BIOS update only solves a Windows 2008 Server problem.

Yes, the memory from bank B works well in bank A alone. And it sees all CPUs.

[Johan Guldmyr]

OK, probably then the BIOS won't fix your problem.

You can use the Firmware DVD to update firmware as well:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288132&prodTypeId=15351&prodSeriesId=397634&swLang=8&taskId=135&swEnvOID=1005#2915

[Joachim Vadseth]

Ah. Downloading it now. Takes AGES! HP isn't famous for speeds tho..

[Joachim Vadseth]

Firmware upgrade is not resloving the problem :(