DL380G4 Won't boot from Sandisk Cruzer USB "Thumb Drive"

[Carl Woldberg]

I've used the HP USB Disk Storage Format tool to create bootable USB Thumb Drives. Some of these will boot and some won't. I have a non-branded giveaway unit, 128MB, that works fine. However, I cannot get the Sandisk Cruzer Titanium unit (512MB) to boot on the DL380G4. The HP tool completes without errors but the device will not boot. We've tried 2 different samples of the Cruzer Titanium device and both fail to boot. I'm preparing to purchase additional USB devices and want to make sure that the units I buy will work as bootable USB devices in the DL380G4s. Does HP publish a list of devices that work correctly? Can you tell me why my Sandisk device does not work?

Thanks in advance!

[Brian_Murdoch]

Carl,

The only USB device quoted in the DL380G4 quickspecs is the 256MB HP Drive Key although you've obviously shown that others work OK.

http://h18000.www1.hp.com/products/quickspecs/12028_na/12028_na.HTML

There was also an upgrade to the HP Drive Key Boot Utility recently (Version 7.11). This may have a fix.

Regards,

Brian

[Prashant (I am Back)]

Hi,

find the link for the same support info.
http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

What i can suggest check with the latest bio if it can help.

Regards,
Prashant S.