Drive Array Accelerator Status Change

[Ian Lochray]

My Proliant server is running Windows 2003. Recently performance has been very poor but there are no memory or CPU issues. All disk activity (copying folders, backups etc.) is very slow so the finger of blame points at disk IO.
I have noticed the following error in the event log. Could this be the source of my problems?
Event Type: Warning
Event Source: Storage Agents
Event Category: Events
Event ID: 1204
Date: 07/08/2008
Time: 11:06:10
User: N/A
Computer: SSINT11
Description:
Drive Array Accelerator Status Change. The array accelerator board attached to the array controller in Slot 1 has a new status of 4.
(Accelerator status values: 1=other, 2=notConfigured, 3=enabled, 4=tmpDisabled, 5=permDisabled)
[SNMP TRAP: 3038 in CPQIDA.MIB]

[James ~ Happy Dude]

Hello Ian,
It very well could be.
Accelerator Temporarily disabled would mean the battery is not charged enough/or failed.

Run the ADU to confirm this. Once confirmed, replace the battery. Allow 72 Hrs the battery to charge completely.

Things should be back to normal then.

Please note, The firmware of the controller has to be the latest. I've seen updating the firmware resolving issues like this.

Regards,