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drivers Help

 
Rajaram19
New Member

drivers Help

Windows is detecting RAID hardware but does not have the correct driver bound to all of its functions. That is why you see three “RAID Controller” entries under Other devices with yellow warning icons, while one controller is already visible correctly(HPE Smart Array P408i-a SR Gen10 gen11 gen 12

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Azr_geek
Esteemed Contributor

Re: drivers Help

Hello @Rajaram19,

Windows sees the RAID hardware but doesn’t have the right driver attached, so some Smart Array functions aren’t recognized. That’s why you have three “RAID Controller” entries with yellow warnings and one Smart Array listed correctly. To fix it: download and install the correct HPE Smart Array driver package for your Windows version (the “HPE Smart Storage Driver” or the driver bundle that matches your OS and Smart Array model - e.g., P408i-a), or run the HPE SPP/Smart Update Manager that includes the proper Windows drivers. Then, in Device Manager, you can right‑click each “RAID Controller >> Update driver >> Browse my computer and point to the downloaded driver folder (or let the SPP install it). Reboot after installation. If that fails, capture the device Hardware IDs from Device Manager (Details tab >> Hardware Ids) and use them to locate the exact driver on HPE Support, or open an HPE support ticket with those IDs and your Windows version so they can give the matching driver.

Regards,
 Azr_geek