Error 1721

[Ayman Altounji]

When Integrated Smart Array Controller initializes an error displays:
"1721 slot 0 Drive Array-Drive Array Tracking Predicts Imminent
Failure-The following drive(s) should be replaced when conditions
permit: Scsi Port 2:Scsi IDs 2,3"
It?s all brand new stuff with compatible disks.
Scsi ID 0 is a 9GB disk and Scsi ID 2 and 3 are 18GB disks.
Array Configuration tool in Control Panel says ok.
The log in Control Panel says "Scsi error,sense code=1fh".
Any ideas of what might be the trouble?
Thanks in advance /Phil.

[Ayman Altounji]

I had exactly the same problem, If you check the revision of the firmware on your Hard Drives I have a feeling that you will find out that it is BC1P. This frimware has a problem.. Hope this helps..

[Ayman Altounji]

Thank you cfancy,
Yepp, firmware is BC1P.
Where did you find help and what was the solution to you?r problem?

/Phil.

[Ayman Altounji]

I found out by eliminating all other options, Compaq were not aware of this but are now. The only fix is to get Compaq to replace the hard drives with a different Firmware Revision.
I am glad this resolved your problem.
Craig

[Ayman Altounji]

There will probably be a firmware update coming out to fix this, but for now, the only solution is to get another drive with a different firmware version (probably a different model of the same type).