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Re: Error message 1611 on start-up

 
Ayman Altounji
Valued Contributor

Error message 1611 on start-up

Helo, Sirs.

Today my server gave me the error 1611 (CPU failure) and ask me to restart the computer. After that, when the server start, I receive the same error message and the computer start again, again and again. So, I can't enter in the system.

What I have to do ?

Thanks for your help and prompt attention.
2 REPLIES 2
Ayman Altounji
Valued Contributor

Re: Error message 1611 on start-up

Contact an Authorized Compaq Reseller or call the Customer Support Center @800.386.2172 and have the CPU fan replaced .
Ayman Altounji
Valued Contributor

Re: Error message 1611 on start-up

Hello Roger H. I have experienced the exact same problem. I have replaced the CPU fan. The new fan runs upon startup (whereas the old one wouldn't even start) but I am getting the same exact message and the machine continues to restart itself continually. What can I do next? Thanks for your support and attention.