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09-26-2022 01:31 AM - last edited on 10-03-2022 05:56 PM by support_s
09-26-2022 01:31 AM - last edited on 10-03-2022 05:56 PM by support_s
error trying to upgrade firmware using smart update manager
Hi all
Im getting the below error whilst trying to upgrade firmware using smart update manager
Datatables warning (table id = 'hpsum-comps-iLOtaskQ-table'): Requested unknown parameter 'version' from the datasource for row 0
regardless of whether I select the baseline or the iLO installation queue, I think there are some tasks stuck in the queue but I cant figure out how to clear it apart from the baseline option
has anyone seen this before?
cheers!
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09-27-2022 02:01 AM
09-27-2022 02:01 AM
Re: error trying to upgrade firmware using smart update manager
You may try clearing the Installation Queue & Install Sets from Firmware & OS Software Section of the iLO Page.
I work with HPE but opinions expressed here are mine.
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09-29-2022 02:03 AM
09-29-2022 02:03 AM
Re: error trying to upgrade firmware using smart update manager
Hello,
Please try the below and confirm the status.
1. Please restore the settings to system defaults.
https://support.hpe.com/hpesc/public/docDisplay?docId=a00016407en_us [ page: 143]
2. Please try a different version of SPP
3. Please try mounting the ISO to the iLO virtual media and boot using F11 from ISO.
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-29-2022 02:40 AM
09-29-2022 02:40 AM
Re: error trying to upgrade firmware using smart update manager
Hi
thank you for the idea Ive tried that but still failed the update
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09-29-2022 02:41 AM
09-29-2022 02:41 AM
Re: error trying to upgrade firmware using smart update manager
thank you, I will give that a go