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error trying to upgrade firmware using smart update manager

 
Prinovis
Occasional Advisor

error trying to upgrade firmware using smart update manager

Hi all

Im getting the below error whilst trying to upgrade firmware using smart update manager

Datatables warning (table id = 'hpsum-comps-iLOtaskQ-table'): Requested unknown parameter 'version' from the datasource for row 0

regardless of whether I select the baseline or the iLO installation queue, I think there are some tasks stuck in the queue but I cant figure out how to clear it apart from the baseline option

has anyone seen this before?

cheers!

 

 

4 REPLIES 4
SumitNandi
HPE Pro

Re: error trying to upgrade firmware using smart update manager

You may try clearing the Installation Queue & Install Sets from Firmware & OS Software Section of the iLO Page. 

 

Thank You!
I work with HPE but opinions expressed here are mine.
ManBha
HPE Pro

Re: error trying to upgrade firmware using smart update manager

Hello,

 

Please try the below and confirm the status.

 

1. Please restore the settings to system defaults.

 

https://support.hpe.com/hpesc/public/docDisplay?docId=a00016407en_us [ page: 143]

 

2. Please try a different version of SPP

 

3. Please try mounting the ISO to the iLO virtual media and boot using F11 from ISO.

 

Thanks.

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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Prinovis
Occasional Advisor

Re: error trying to upgrade firmware using smart update manager

Hi

thank you for the idea Ive tried that but still failed the update

Prinovis
Occasional Advisor

Re: error trying to upgrade firmware using smart update manager

thank you, I will give that a go