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Query: ETHERNET PORTS NOT WORKING ML350 G10

 
zzzz3
Frequent Visitor

ETHERNET PORTS NOT WORKING ML350 G10

After an improper shutdown of the ML350 G10 server, the network cards were now detected as "Intel Ethernet Connection X722" when they were previously identified as "HPE Ethernet 1Gb 4-port 369i."
They are visible in Device Manager, but the operating system doesn't see them.
In disconnected devices, I can see the four cards that were there before.

I installed the latest ProLiant support pack, but the problem persists.

3 REPLIES 3
support_s
System Recommended

Query: ETHERNET PORTS NOT WORKING ML350 G10

System recommended content:

1. Compaq ProLiant ML350 Setup and Installation Guide

2. HPE ProLiant ML350 Gen10 Server - Product Information Reference | Networking

 

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Sebasbin
HPE Pro

Re: ETHERNET PORTS NOT WORKING ML350 G10

Hi,
I would suggest performing a power drain, reconnecting the physical network cables, and verifying functionality. 

Update the driver and firmware to the latest versions.

If the issue persists, please log a support case with HPE, as a detailed investigation, including log analysis may be required.



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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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support_s
System Recommended

Query: ETHERNET PORTS NOT WORKING ML350 G10

Hello,

 

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