External SAS Enclosure Overheating

[JanSimonsenSPF]

Hi

I have a HP ML350 server that has started to generate the above mentioned error.

The Cissesrv agent generates an event id 24588:

Sensor number 1 has reported that the internal temperature has exceeded the preset limit. This sensor is located in box 1 which is connected to port 2I of array controller [Embedded]. The array controller may attempt to shut down power to the attached box and/or spin down the installed disk drives.

15-20 minutes later it logs that the error is corrected (Sensor number 1 has reported that a previously existing temperature condition has been corrected.)

I haven't been able to find any documentation regarding cissesrv.

The error has happend 3 times in the last two weeks.

Is this just a sensor that is malfunctioning or is it something more serious?


Thanks in advance,
Jan

[KarloChacon]

hi

ml350 generation? there are 5 generations which one?

[JanSimonsenSPF]

Hi

It's a G5.

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Jan

[Suleyman Ekinci]

I same problem HP ML350 G5 SAS my external disks overheating and event wiever : The Cissesrv agent generates an event id 24588

other problems.

my server doesnt shutdown (Windows 2003 Enterprise Server SP2)
but restart no problem.

[Wesley Whitworth]

I am having the same issue with a DL580. Did you ever find a solution to this or find out what was causing the issue?

[JanSimonsenSPF]

Hi

In our case it was because we didn't have the redundant powersupply plugged in. Since having both powersuplies connected the error hasn't occured.

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Jan