Frequent SAS Array Device Failed

[Monique Junko Sinaga]

Hi all,

Recently we had installed 30+ DL 385 G6 servers with each attached to MSA 50 with total of 18x 300 GB disks.

In the past two months operational period for those newly installed servers, I found a lot of error related to the disks, especially when I ran the HP diagnostic tool. Until now, there are at least 6 servers got disks problems.

Two servers had disk, smart array controller and MSA replaced..

Is this common problem for DL 385 g6 servers? or disk/MSA problem? Before we are using DL 385 g2 with MSA 50 @146 GB disks and found no problem at all.

Any suggestion what to do or solution for this problem? Because changing disks oftenly affect our operational = maintenance time too high.

Thank you in advance.

Monique

[Jan Soska]

Hello,
do you have proper server room enviroment? Stable temperature, humidity? Dust?

We havent had single disk failure within 4,5 year (140 hp disks sized from 36GB to 1TB).

Jan