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тАО02-10-2010 01:23 PM
тАО02-10-2010 01:23 PM
Help and Support missing
Help and support is missing from Windows 2003 R2 HP Server.
It does not show in services either.
I tried reinstalling froma command line but with no success.
Any ideas fully appreciated.
DN
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тАО02-10-2010 01:30 PM
тАО02-10-2010 01:30 PM
Re: Help and Support missing
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тАО02-10-2010 01:42 PM
тАО02-10-2010 01:42 PM
Re: Help and Support missing
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тАО02-10-2010 02:29 PM
тАО02-10-2010 02:29 PM
Re: Help and Support missing
I assume that when you say you reinstalled you did the following:
http://support.microsoft.com/kb/937055
The problem is a Microsoft issue not an HP hardware or HP software issue so you should probably try the Microsoft Server 2003 forums. http://social.technet.microsoft.com/Forums/en/category/windowsserver
Chris H.
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тАО02-11-2010 08:01 AM
тАО02-11-2010 08:01 AM
Re: Help and Support missing
To fix this issue, try this:
1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run "start /w helpsvc /svchost netsvcs /regserver /install"
4. Once this command completes the Help and Support service should now appear in services.msc
5. Start the Help and Support service.
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тАО02-11-2010 09:51 AM
тАО02-11-2010 09:51 AM
Re: Help and Support missing
However, i'm sure that the command line you mentioned is the one I used and it didn't work.
Will try again.
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тАО02-11-2010 09:52 AM
тАО02-11-2010 09:52 AM