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Help - first time server support job !!

 
Ayman Altounji
Valued Contributor

Help - first time server support job !!

Just landed a first time job supporting loads of Compaq servers - (hardware and NT4 server) !!!!

Can any of you guys recommend any books or publications that will give me good background into Compaq server setup, hardware installation, using Smartstart, troubleshooting etc. - SCSI ,RAID 0,1, 5 etc.

C'mon you must remember your first server job - I'm nervous!

Any help, suggestions, emailed notes gratefully received.....
2 REPLIES 2
Ayman Altounji
Valued Contributor

Re: Help - first time server support job !!

try getting on the compaq APS course for servers and then the ASE as was. They're just what you require.
Ayman Altounji
Valued Contributor

Re: Help - first time server support job !!

Your boss should be the nrevous one if you know nothing of Compaq hardware. How in the world did you get through the interview. Perhaps your boss should be replaced...Yes that is the solution. If you do not know your Compaq hardware, and your company cares about it's financial future, they will get your butt back on the Helpdesk...and soon. Not a flame, you simply are grossly unqualified for what your are attempting to do, as well as your boss for making such a reckless decision.