HP Array Controller P410i showing as Unknown PCI device in bios

[sagik]

Hi,

I have HP DL360G7 server with p410i array controller..and facing issue to load os,unable to see array contrller in Bios and showing as unknow PCI device..

Can any one help on this issue to reslove and pls find attached screenshort

Thanks,

K

[Murali_V]

Hello,

To resolve this issue, update both server and controller firmware to the latest version.

HP ProLiant DL360 G7 Server series Download drivers and software:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4091409&prodTypeId=15351&prodSeriesId=4091408&swLang=8&taskId=135&swEnvOID=4022#2913

Refer the following article for similar issue:

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=4345880&prodTypeId=329290&objectID=c02863269

Regards,

Murali Mohan