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03-22-2025 04:06 PM - last edited on 04-01-2025 05:18 PM by support_s
03-22-2025 04:06 PM - last edited on 04-01-2025 05:18 PM by support_s
HP IP KVM Switch IA trouble.
Hi, I have a IP KVM Switch (408965-001).
For this I have four USB IA:s (336047-B21)
My problem is that after I upgraded the FW on three of these the EID has changed, so all have the same EID (E1DFCD-000000)
And if i plug in more then one both stops working..
Is there a way to fix this,
or do I just throw them away?
BR//Joakim
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03-22-2025 05:07 PM
03-22-2025 05:07 PM
Query: HP IP KVM Switch IA trouble.
System recommended content:
1. HPE G4 KVM IP Console Switch Installation and User Guide
2. HP KVM Server Console Switch G2 User Guide (.chm - save to hard drive to view)
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04-01-2025 01:53 AM
04-01-2025 01:53 AM
Re: HP IP KVM Switch IA trouble.
Generally these are use to consume units.
If you have a warranty on these, you can check for a replacement by logging a support case on support.hpe.com
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-14-2025 07:34 AM
04-14-2025 07:34 AM
Query: HP IP KVM Switch IA trouble.
Hello,
Let us know if you were able to resolve the issue.
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Please click on "Thumbs Up/Kudo" icon to give a "Kudo".
