HP Proliant DL360 Gen 10 no fixed disks to show

[finrox]

The server has Windows 2012R2 installed and a HP Array in RAID 5. It was working fine until last reboot due to installation of Windows security update 2023-01. I also installed recently HPE Smart Storage Administrator.

After reboot it goes to Troubleshoot screen:

- Automatic Repair didn't work.

- With diskpart command I got a "no fixed disks to show" message.

- If I try to Refresh PC I got a "The drive where windows is installed is locked. unlock the drive and try again" message.

- Bitlocker isn't enabled.

- I can see the storage array in the BIOS.

Any idea on what's goin on? What can I do to recover the server?

Thanks.

[ShruthiSK]

Hello, 

Have you tried to rollover to the previous Windows patch update and has that made any difference?

If not then I would request you to log a case with HPE support to further look into this as a remote session and log analysis might be required. 

Thank you.