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10-26-2023 09:55 AM - last edited on 10-29-2023 07:05 AM by support_s
10-26-2023 09:55 AM - last edited on 10-29-2023 07:05 AM by support_s
HP ProLiant DL360 Gen 10 - Server power removed and random restarts (41, 6008, 5135)
Hello everyone, we have an HP ProLiant DL360 Gen 10. It sometimes powers off or restarts on its own. In the iLO log, it only shows 'Server power removed,' and in the event monitor, I see the following messages:
- Critical 41 Kernel-Power
- Error 6008 Eventlog
- Error: 5135 Description of Event ID 5135, IML Class Code 20, Event Code 12: Server Critical Fault (Service Information: Runtime Fault, Processor(Intel), Processor 2 (01h))
Does anyone have an idea on how to proceed to identify the issue?
Please advise. Thank you.
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10-27-2023 08:28 AM
10-27-2023 08:28 AM
Re: HP ProLiant DL360 Gen 10 - Server power removed and random restarts (41, 6008, 5135)
Hello,
You may refer to the following forum posts on this issue and see if it helps:
- Server Critical Fault (Service Information: Runtime Fault, Memory, CPU 1 Memory Channels
- HPE Proliant DL360 Gen10 Server hangs with with error "Server Critical fault"
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
