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04-08-2014 02:07 PM
04-08-2014 02:07 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
I get "File image (of type 100) not for SERDES." after trying nvm upgrade -bc XXXXXXX.bin
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04-08-2014 05:36 PM
04-08-2014 05:36 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
I think you are making the same mistake I was until my boss spotted it. The short answer is try the
bc08s740.bin
in
ftp://www.supermicro.com.tw/driver/Broadcom/B57BCMCD_T7.6.4.1/dos/onchip_firmware/bootcode/5708/
After following the same procedure I have network connectivity again.
Hope this helps,
A
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04-09-2014 01:01 PM
04-09-2014 01:01 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
I was able to restore the BL460c G1 Nics (NC373i) back to working conditions by using the file indicated by AndrewSmith1066 to get rid of the SERDES error, except that i extracted the file from the official HP windows firmware package included in the NICFW directory of SPP2013.09 (cp018055.exe)
I'm including the bootcode firmware file i used along a Text Dump of the "nvm cfg" values for a working NC373i NIC.
BTW, for some reasons BL680c G5 servers which include this same NIC model are not affected by CP021069 upgrade.
Regards, Gerardo
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04-11-2014 05:27 PM - edited 04-11-2014 05:30 PM
04-11-2014 05:27 PM - edited 04-11-2014 05:30 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Let me prefix this by saying: HOLY CRAP; Thank you everyone! In particular, My final solution was reached by following hase3d's guide
I was working from a mac so burning a bootable iso of freedos with the changes prooved challenging as I usually use ultraiso for similar things to this on PC, but my workaround was to simply burn two discs, one was a straight burn of the image of freedos, and another of freedos's contents combined with the xdiag and bc08c740.bin files, I swapped the disks once freedos was fully loaded.
I took a picture of the mac addresses of my cards as they were presented with the xdiag -b06eng command with intent to restore the same addresses when I was finished in hopes it preserved all functionality in vmware esxi which was running on this server (it seemed to work as I haven't had to make any changes in esxi after booting), but I noticed the second nic had the same mac as the first nic... so I changed the second nic by one digit (which I wasn't using in esxi anyhow and didn't need) now I am wondering if that is where the original conflict was coming from all together, I wonder if the second nic's mac was just messed up, and am curious what would happen if I had not loaded a new bin, but instead changed only the mac addresses via the nvm cfg command and rebooted.
All of that aside... IT WORKED!
I can't believe it, but IT WORKED!
I would have NEVER EVER EVER figured this out on my own, so thank you so much for going to the trouble of creating a guide for this, working download links and all!
NOTE: My server was a DL385 G5, so it probably has slightly different hardware, but the .bin link you gave worked just fine for me. My original symptoms occured almost exactly the same way. I updated firmware via the old style hp firmware disks, everything went fine. Tried to upgrade to the 2013 disk, and it wouldn't let me, so Went down to the 2012 SPP disk, and it worked fine (I didn't try loading up esxi at this point, so I don't know if the cards were working here or not, but it booted just fine). Then I loaded a 2014 disk to apply my last patches and the latest updates (it needed a firmware update from 2012 first to resolve the issue I encountered in the 2013 disk), suddenly the server would not boot! I ended up resetting the rom by opening the server and flipping switches 1, 5, and 6, as described in another tutorial I found on another site - thankfully the server booted and everything looked fine. Unfortunately I was unaware that the network cards were not working, and to resolve the issue of them not loading in vmware ESXI, I had to burn cd's with vmware driver updates (I assumed that the cards were now too "new" for esxi 5.1 to reccognize and I needed driver updates... this assumption was wrong) to no avail. Finally, I gave up and found this forum post and followed the instructions to resolve my issue. Also, in hopes some ESXI users stumble in here, I was getting " vmfs3 failed to load " errors as well as " no compatible network adapters found " errors, and despite what it may lead you to believe, my network cards were actually being seen as "removed".
THANK YOU! (sorry this is a wall of text, wife waiting for me to meet her for dinner, I just really felt the need to reply and say thanks!)
- Tags:
- THANK YOU!
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04-27-2014 10:50 AM - last edited on 02-14-2024 01:10 AM by Sunitha_Mod
04-27-2014 10:50 AM - last edited on 02-14-2024 01:10 AM by Sunitha_Mod
Re: HP Proliant DL380 G5 NIC's not found after firmware update
FYI here is the official HP advisory c04258304 for this issue:
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04258304
Advisory: CUSTOMER ATTENTION REQUIRED: HP Broadcom-Based Network Adapters - Updating Comprehensive Configuration Management Firmware Version 7.8.21 on Certain HP Broadcom-Based Network Adapters May Result in the Network Adapter becoming Nonfunctional
On certain HP ProLiant servers, certain HP Broadcom-Based Network adapters listed in the Scope may become non-functional when they are updated with the Comprehensive Configuration Management (CCM) firmware Version 7.8.21 using firmware smart component, HP Smart Update Manager (HP SUM) or the HP Service Pack for ProLiant (HP SPP) 2014.2.0.
[Moderator edit: Updated the link.]
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04-30-2014 10:34 AM
04-30-2014 10:34 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Maybe they actually have something like that when you call for support, or they'll walk you through something similar to the fix the community came up with, but either way, I don't think just coming out with a statement is enough by itself.
I've been bitten in the past by buggy firmware updates... last one I think was on some old G2 or G3 machines and a very flawed ILO firmware that actually broke ILO on a few systems. That's when I learned to proceed with caution... do one machine and then test test test to make sure it's okay before doing any more.
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05-28-2014 02:22 PM
05-28-2014 02:22 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
I've done the update also, and NICs can be used now with Win2008R2.
However, the OS displays them like "Broadcom BCM5708C NeXtreme II GigE (NDIS VDB Client)" and NOT like "HP NC373i Multifunction Gigabit Server Adapter" therefore, Network Configuration Utility does not detect the NICs.
Is there any resolution to this?
Thank you!
VB
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06-12-2014 12:06 AM
06-12-2014 12:06 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Try to reinstall the drivers for the NIC. I did it from Windows Update on Windows Server 2012 R2 and after a restart, the OS displays them as "HP NC373i Multifunction Gigabit Server Adapter" again.
Geir
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06-16-2014 06:07 AM
06-16-2014 06:07 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Hi all,
I had the same problem with some of my DL36-G5 and G6.
Some I use the SPP, but one G5 I have updated direclty on ESXi console(using CP021404) and also add the some problem.
I have follow Saturas and Letze01(more in detail) and did work for me.
Thank you all guys to post the solution to this stupid issue that HP should fixed, or simply change the SPP.
I am writting a post in my blog with this issue and also with the solution(also indicating where I get this detail solution).
Thank You
LP
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07-23-2014 02:15 PM
07-23-2014 02:15 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Hello I would like the .iso so that I can fix the bricked nics
Thanks,
Caz
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07-30-2014 12:09 AM
07-30-2014 12:09 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
I'm not sure if i have the same problem.
My DL580 G5 have one port of NC373i that what showed ad disabled in ILO.
In System BIOS was not recognized.
I tried xdiag and with it I can see only one device (device 1).
Anyone have similar issue?
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08-26-2015 04:07 AM
08-26-2015 04:07 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
@Marko_MSI wrote:
and use hase3d's steps.
regards,
Marko
Marko
The link seems to be not working anymore
Can you please help
regards
Ruaan
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08-26-2015 04:41 AM
08-26-2015 04:41 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Files (39.9 MB total) fd11src_2.iso
Will be deleted on 2 September, 2015
Download link http://we.tl/VA2X4OpM8v
@Rac1 wrote:
@Marko_MSI wrote:
and use hase3d's steps.
regards,
Marko
Marko
The link seems to be not working anymore
Can you please help
regards
Ruaan
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12-14-2015 11:51 PM
12-14-2015 11:51 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Hello,
I have the same issue with a ProLiant DL320 G5p and a NC326i NIC.
Unfortunately the nic's are not shown in xdiag.
I already tried on different servers but this issue persists.
Does anyone have an idea how I can make the ports visible in xdiag?
Kind regards
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01-24-2016 08:10 AM - edited 01-24-2016 08:12 AM
01-24-2016 08:10 AM - edited 01-24-2016 08:12 AM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Any chance for another upload (iso)? Would be very very very much appreciated :-)
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01-24-2016 10:50 PM
01-24-2016 10:50 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
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10-11-2019 12:53 PM - edited 10-11-2019 04:26 PM
10-11-2019 12:53 PM - edited 10-11-2019 04:26 PM
Re: HP Proliant DL380 G5 NIC's not found after firmware update
Hi
I have the same problem with Proliant Microserver Gen8, nic's not found.
Regards
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