HP ProLiant DL380 G7, BIOS P67 08/16/2015

[AndC]

hi, for 2 weeks I keep waking up with my dedicated server turned off for 2-3 minutes and then it restarts by itself

I am attaching the logs I find:

-- Logs begin at Sun 2023-03-19 02:24:47 EET, end at Sun 2023-03-19 03:02:43 EET. --
mar 19 02:24:47 vhost.network.ro kernel: microcode: microcode updated early to revision 0x1f, date = 2018-05-08
mar 19 02:24:47 vhost.network.ro kernel: Linux version 4.18.0-425.13.1.el8_7.x86_64 (mockbuild@x64-builder01.almalinux.org) (gcc version 8.5.0 20210514 >
mar 19 02:24:47 vhost.network.ro kernel: Command line: BOOT_IMAGE=(hd0,msdos1)/vmlinuz-4.18.0-425.13.1.el8_7.x86_64 root=UUID=d2a6f74a-c930-4ee2-abfa-5f>
mar 19 02:24:47 vhost.network.ro kernel: x86/fpu: x87 FPU will use FXSAVE
mar 19 02:24:47 vhost.network.ro kernel: signal: max sigframe size: 1440
mar 19 02:24:47 vhost.network.ro kernel: BIOS-provided physical RAM map:
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009f3ff] usable
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x000000000009f400-0x000000000009ffff] reserved
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000000f0000-0x00000000000fffff] reserved
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000df62efff] usable
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000df62f000-0x00000000df63bfff] ACPI data
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000df63c000-0x00000000df63cfff] usable
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000df63d000-0x00000000e3ffffff] reserved
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fee0ffff] reserved
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x00000000ff800000-0x00000000ffffffff] reserved
mar 19 02:24:47 vhost.network.ro kernel: BIOS-e820: [mem 0x0000000100000000-0x000000081fffefff] usable
mar 19 02:24:47 vhost.network.ro kernel: NX (Execute Disable) protection: active
mar 19 02:24:47 vhost.network.ro kernel: SMBIOS 2.7 present.
mar 19 02:24:47 vhost.network.ro kernel: DMI: HP ProLiant DL380 G7, BIOS P67 08/16/2015
mar 19 02:24:47 vhost.network.ro kernel: tsc: Fast TSC calibration using PIT
mar 19 02:24:47 vhost.network.ro kernel: tsc: Detected 2399.359 MHz processor
mar 19 02:24:47 vhost.network.ro kernel: e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
mar 19 02:24:47 vhost.network.ro kernel: e820: remove [mem 0x000a0000-0x000fffff] usable
mar 19 02:24:47 vhost.network.ro kernel: last_pfn = 0x81ffff max_arch_pfn = 0x400000000
mar 19 02:24:47 vhost.network.ro kernel: MTRR default type: write-back
mar 19 02:24:47 vhost.network.ro kernel: MTRR fixed ranges enabled:
mar 19 02:24:47 vhost.network.ro kernel: 00000-9FFFF write-back
mar 19 02:24:47 vhost.network.ro kernel: A0000-BFFFF uncachable
mar 19 02:24:47 vhost.network.ro kernel: C0000-FFFFF write-protect
mar 19 02:24:47 vhost.network.ro kernel: MTRR variable ranges enabled:
mar 19 02:24:47 vhost.network.ro kernel: 0 base 00E0000000 mask FFE0000000 uncachable
mar 19 02:24:47 vhost.network.ro kernel: 1 disabled
mar 19 02:24:47 vhost.network.ro kernel: 2 disabled
mar 19 02:24:47 vhost.network.ro kernel: 3 disabled
mar 19 02:24:47 vhost.network.ro kernel: 4 disabled
mar 19 02:24:47 vhost.network.ro kernel: 5 disabled
mar 19 02:24:47 vhost.network.ro kernel: 6 disabled
mar 19 02:24:47 vhost.network.ro kernel: 7 disabled
mar 19 02:24:47 vhost.network.ro kernel: 8 disabled
mar 19 02:24:47 vhost.network.ro kernel: 9 disabled
mar 19 02:24:47 vhost.network.ro kernel: x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT
mar 19 02:24:47 vhost.network.ro kernel: last_pfn = 0xdf63d max_arch_pfn = 0x400000000
mar 19 02:24:47 vhost.network.ro kernel: found SMP MP-table at [mem 0x000f4f80-0x000f4f8f]
mar 19 02:24:47 vhost.network.ro kernel: Using GB pages for direct mapping
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c01000, 0x3a3c01fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c02000, 0x3a3c02fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c03000, 0x3a3c03fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c04000, 0x3a3c04fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c05000, 0x3a3c05fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c06000, 0x3a3c06fff] PGTABLE
mar 19 02:24:47 vhost.network.ro kernel: BRK [0x3a3c07000, 0x3a3c07fff] PGTABLE

mar 19 02:24:47 vhost.network.ro kernel: RAMDISK: [mem 0x321bf000-0x350d7fff]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Early table checksum verification disabled
mar 19 02:24:47 vhost.network.ro kernel: ACPI: RSDP 0x00000000000F4F00 000024 (v02 HP )
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: ACPI BIOS Warning (bug): Invalid length for FADT/Pm1aControlBlock: 32, using default 16 (20211217/tbfadt-674)
mar 19 02:24:47 vhost.network.ro kernel: ACPI BIOS Warning (bug): Invalid length for FADT/Pm2ControlBlock: 32, using default 8 (20211217/tbfadt-674)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: DSDT 0x00000000DF630540 0020BD (v01 HP DSDT 00000001 INTL 20030228)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: FACS 0x00000000DF62F100 000040
mar 19 02:24:47 vhost.network.ro kernel: ACPI: FACS 0x00000000DF62F100 000040
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: MCFG 0x00000000DF62F1C0 00003C (v01 HP ProLiant 00000001 00000000)
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: APIC 0x00000000DF62F500 00015E (v01 HP ProLiant 00000002 00000000)
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: [81B blob data]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: SSDT 0x00000000DF632600 000125 (v03 HP CRSPCI0 00000002 HP 00000001)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: SSDT 0x00000000DF632740 000255 (v03 HP riser1a 00000002 INTL 20061109)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: SSDT 0x00000000DF6329C0 0003BB (v01 HP pcc 00000001 INTL 20090625)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: SSDT 0x00000000DF632D80 000377 (v01 HP pmab 00000001 INTL 20090625)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: SSDT 0x00000000DF633100 004104 (v01 INTEL PPM RCM 00000001 INTL 20061109)
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving FACP table memory at [mem 0xdf630440-0xdf630533]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving DSDT table memory at [mem 0xdf630540-0xdf6325fc]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving FACS table memory at [mem 0xdf62f100-0xdf62f13f]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving FACS table memory at [mem 0xdf62f100-0xdf62f13f]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving SPCR table memory at [mem 0xdf62f140-0xdf62f18f]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving MCFG table memory at [mem 0xdf62f1c0-0xdf62f1fb]
mar 19 02:24:47 vhost.network.ro kernel: ACPI: Reserving HPET table memory at [mem 0xdf62f200-0xdf62f237]

[AndC]

again he stopped, 

I have attached a screen from the ILO

[ShruthiSK]

Hello, 

Could you please share the IML errors showing up if any?

[AndC]

"id","Severity","Class","Last Update","Initial Update","Count","Description",
"72","Caution","POST Message","03/19/2023 01:55","03/19/2023 01:55","1","POST Error: 1787-Slot X Drive Array Operating in Interim Recovery (Degraded) Mode",
"71","Caution","POST Message","03/19/2023 01:55","03/19/2023 01:55","1","POST Error: 1789-Slot X Drive Array Disk Drive(s) Not Responding Check cables or replace the problematic drive(s).",
"70","Critical","Main Memory","03/19/2023 00:23","03/19/2023 00:23","1","Uncorrectable Memory Error ((Processor 1, Memory Module 6))",
"69","Informational","Maintenance","03/02/2023 02:05","03/02/2023 02:05","1","IML Cleared (iLO 3 user:admin)",

[ShruthiSK]

Hello, 

Thank you for sharing the IML logs. 

Seems like there are multiple hardware issues and we will need to look into the logs further to determine the issue here to fix the same. 

Requesting you to raise a case with HPE support for further assistance with the ADU report and Advanced Survey report using the SmartStart CD. 

Thank you.