HP Proliant DL380 G7

[jonnygrim]

Hi,

We have a Proliant DL380 G7 server and last week I purchased a processor kit for it. The kit is the exact same processor as the one that is already currently in the server so that I'd have a matching pair.

The problem is I came to install it this weekend to find on powering the server up the fans starting running really fast and loud. After looking at all the possibilities I finally took the processor back out and the server was back to normal.

The kit consisted of 2x extra fans, the cooler, processor and thermal paste.

I currently have the server running fine and I have left the 2x extra fans in, so its something with the processor that is causing the issue. I have no light light up on the front either so am a little stumped as to what it can be.

I have searched Google but everything seems to point to either faulty fan, case open or faulty dimm sensor. I don't have a extra ram sensor, but had extra ram and tried that with no change. Obviously the case wasn't open and its running perfectly with all fans plugged in currently so at a loose end.

Any ideas what it could be your help would be gratefully received.

Thanks in advance.

P.S.This thread has been moved from  ProLiant Servers - Netservers to ProLiant Servers (ML,DL,SL)-HP Forums Moderator

[PGTRI]

hi,

You can clear the NVRAM and update the BIOS.

The CPU socket can be damaged also.

Install the new CPU in socket 1 to verify that the new processor is ok.

If tha issue remains after nvram/bios update and the server is running fine with the new cpu in socket 1 , you should replace the systemboard.

Thanks

regards,

[tmsah84]

hi

we hade the same issue

go to bios and power option and change every setting to high performanc .

shutdown and install the second proccesor and it should be ok>>>>