HP ProLiant ML350 G6 ne s'allume pas

[jamila1]

Nous avons un serveur HP ProLiant ML350 G6 qui ne s'allume pas. Nous aimerions avoir une solution a ce problème, si possible.

Merci !!!

Google Translated

We have an HP ProLiant ML350 G6 server that won't turn on. We would like to have a solution to this problem, if possible.

Thank you !!!

[techin]

@jamila1 ,

With the minimal information you have provided, i can only share the following link for you to troubleshoot:

Document - HPE ProLiant ML350 G6 Server- Server Not Powering On | HPE Support

[support_s]

System recommended content:

1. HP ProLiant ML350 G6 Server Maintenance and Service Guide

2. HP ProLiant ML350 Generation 6 (G6)

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

[jamila1]

Thank you all for your reply, but our problem is not with the power supply as we have verified this. If you have any other proposal, it will surely work out for us.

[Sebasbin · Accepted solution]

Hi,

I would suggest to follow below troubleshooting steps

1. Log in to Use Integrated Lights Out (ILO) (if available on the server) to find out the reason for power failure from the Integrated Management Logs (IML), ILO temperature threshold and other logs/information available in ILO.

2. Drain the flea power by disconnecting all power cables.

3. Reseat all the possible server components as per the instructions provided in Server specific Maintenance and Service Guide.https://support.hpe.com/hpesc/public/docDisplay?docId=c01704616

4. Bring the server to the base/bare minimum hardware configuration by removing the additional hardware components, external devices (For example 1 Processor, 1 pair of Memory etc.).

5. If the above steps do not indicate any failure condition, follow the steps given below for further troubleshooting:

i. Swap with known good Power Cable.
ii. Swap with known good power supply to isolate the power supply issue.
iii. Check by clearing NVRAM and test
iv. Take out the power supplies and plugged power cord to power supply while it was off from the machine. Then plugged the power supply into it's slot, powered up and the server started working.
v. If still issue persists, Remove old Power backplane and install the new power backplane and check the status.

[jamila1]

Hello, I come to you if you have solutions to offer me on my problem: I have an HP Proliant ML110 G7 server which was working very well but in these two days it crashed because when I turn on the fan works but one of the LEDs is red and nothing is displayed on the screen.

To solve the problem I removed the disks then put others back but nothing changes. I have very important company data on this and there is no other backup.

I really need help with what I have already gone through the support that HPE is making available to these customers and the issue is still not resolved.

Thanks in advance !!!