HP Smart Array P840

[Andrywww]

Hello!

I have ProLiant DL380 Gen9 and

Smart Array P840 Controller Firmware Version 7.00

And i try to config it from Windows.

I`am try use ACU 9.40.12.0 and HPE Smart Storage Administrator (SSA) 2.4, but ACU can`t search a controller and SSA show message: 

• Smart Array P840 in Slot 3 cannot be configured. The controller contains a logical drive that was created with a newer version of the Array Configuration tools. Please obtain the latest version of the Array Configuration tools to configure this controller.

How i can configure the controller from Windows server 2019?

Thank you.

ACU, the Array Configuration Utility

[Harshitha_K · Accepted solution]

Hi @Andrywww ,

HPE SSA replaces the existing HP Array Configuration Utility, or ACU, with an updated design.

 Please try downloading the latest version of HPE SSA from this link.

For more information on HPE SSA, Refer to this guide.

Thank you!

Please mark as 'Accepted solution' if my post worked.

[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]

[support_s]

System recommended content:

1. Advisory: HPE Smart Array - System Test May Fail in UEFI Embedded Diagnostics For ProLiant XL420 Gen9 Server After Upgrading HPE Smart Array P840 Controller or HPE H240 Smart Host Bus Adapter to Firmware Version 5.04

2. HP Smart Array Controllers User Guide for HP ProLiant Gen9 Servers

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[Andrywww]

Thank you! Now it`s work!

[Sunitha_Mod]

Hello @Andrywww,

Awesome! 

We are glad to know the problem has been resolved.