HP System Management Homepage Blank

[michelebroggi]

The problem has been discussed in may thread, in the net.
I've read most of them but my HP M.H. is still empty.

New HP ML 350 G8, fresh installed
HP System Management Homepage v7.1.2.3

SNMP service running, to be more conservative I've created a readonly community (public) and a write/read community (private). Authorized hosts: localhost - 127.0.0.1 and the true server's IP

No trap configured (I've tried also that but with no luck).

I've tried to reboot all services involved (smnp then all HP services)

I think that the problem may be in the management homepage itsef, I can't change data source, in the the older one it was possible..

No firewall running, windows server 2008 r2

What can I have missed?

Thank you!

[Bart_Heungens]

Hi,

You say that you cannot change data source? Does that mean that there is no data source at all?

If so , I would remove the SMH and re-install it...

There must be at least 1 data source: SNMP or WBEM...

Kr,

Bart

[michelebroggi]

uninstalled and reinstalled new version - HP System Management Homepage v7.2.0.14

no luck, no data source at all.

Where are program setting's folders? maybe it's maintaining wrong settings of previous version?

[TVVJ]

Install the latest version of SPP and specifically the Support Pack and check if the issue is resolved.

Regards,

Vijayasarathy

[michelebroggi]

No luck as you can see...

What can I have to ckech in advance?

Thank you

[alclark1]

I got the same thing. I have uninstalled both the SMH and VCA. I re-installed both to one version back and allowed the system to update itself and still came up "blank".

[Saturas]

Maybe these posts will help:

http://h30499.www3.hp.com/t5/ITRC-HP-Systems-Insight-Manager/Systems-Management-Home-Page-shows-No-Items/td-p/4510033#.UnohZPHGYW0

http://h30499.www3.hp.com/t5/ITRC-HP-Systems-Insight-Manager/System-Management-Homepage-is-blank/td-p/4616818#.UnohZfHGYW0

[alclark1]

This will fix it. Install in the order listed.

Albert, please download these files in the order that you see them.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_90b0364aa145447a99bd008832%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253Ddr...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5177954&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_85a5d348b6fd435d80f32473bf%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5177954&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_5f15b44a059944c7bd2a0f0d7a%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

[erikfig]

---

@alclark1 wrote:
This will fix it. Install in the order listed.

Albert, please download these files in the order that you see them.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_90b0364aa145447a99bd008832%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253Ddr...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5177954&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_85a5d348b6fd435d80f32473bf%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5177954&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_5f15b44a059944c7bd2a0f0d7a%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...

---

This thixed it for me, thank you @alclark1

[F0r3v3r-A-N00b]

This helped me solve my problem. I'm using

- HP ML310Gen8

- Windows Server 2012 x64

Just install all the files, even if the installer tells you that you have a newer version installed or the current version is the same as the one being installed. Thanks alclark1!

[Tranquillo]

updating the WBEM drivers did the trick in my case.

however, still wondering why SMTP does not work...

[Andrew Rust]

Thanks alclark1. This solution worked for me running Proliant ML350p G8

[DBrune]

I've used this post before to fix a problem SMH, but now the links are all broken.  Anyone remember/know what those links were to? 

[TVVJ]

Hello,

You may try these link:

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5177954&idx=&ac.admitted=1383759275934.876444892.492883150&swEnvOID=4064&action=driverDocument&swLang=&itemLocale=&swItemId=MTX_90b0364aa145447a99bd008832&lang=en-us&cc=us&mode=

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5177954&idx=&swEnvOID=4064&action=driverDocument&itemLocale=&swLang=&swItemId=MTX_85a5d348b6fd435d80f32473bf&lang=en-us&cc=us&mode=

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5177954&idx=&swEnvOID=4064&action=driverDocument&itemLocale=&swLang=&swItemId=MTX_5f15b44a059944c7bd2a0f0d7a&lang=en-us&cc=us&mode=

Regards,

Vijayasarathy

[DBrune]

Worked like a charm!  Thanks so much!

[Dennispss]

It really works and save my day! Thanks.

[AlanHuyLe]

Hi,

For the DL360p Gen8, which driver for HP SMH blank?

The links are broken

is it BIOS (Entitlement Required) System ROM 3?

Thanks,

Alan

[mak khalil]

Installing this fixed the issue for me

http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_c93c5f85ea0d471baddb6eadfeThanks

Proliant DL360 Gen 9 

Windows 2012 R2

Thanks for the help

Mak

[dpk_dev]

Hi Team,

i am facing same issue on HP smh page.

all links given here are broken. 

i observed as on DL360 G8, G9 servers and DL380 G9 servers i m seeing this behaviour. On DL460 G9, all components are visible

could someone help me with the solution.

[BrianY]

I fixed mine by installing 

HPE Insight Management WBEM Providers for Windows Server x64 Editions in case this link dies you know what to search for.

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_d552f21e56d441d3a2f9fed88e