HPE DL360 GEN10 unable to boot

[jsel]

Hello,

I have a dl360 gen10. after ILO reset. I can now only access f9 which is the system utilities. when i press f10, f11, or f12, it hangs and is unable to boot into those specific utilities. Also, when I set the boot order, I notice uefi boot settings and legacy bios boot order are both greyed out.  Any help is apprecited.

[support_s]

System recommended content:

1. HPE ProLiant DL360 Gen10 Server - How to Enable iLO 5 Configuration Utility

2. HPE ProLiant DL360 G5 Server - System Manageability

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[Harshitha_K]

Hi @jsel ,

You may try the following options:

1. If there are any 3rd party components, please remove them
2. . Check the IML logs from iLO home page
3. Reduce the system to the minimum configuration
4.  Clear NVRAM
5.  Try upgrading the firmware to the latest version

For more information, please refer the section "POST issues—Server hang or reboot during POST flowchart" (page 46) in this troubleshooting guide

Thank you!

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