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HPE DL365 Gen10 Plus, System board Extensive test failing

 
Waseem_2
Occasional Advisor

‎08-01-2025 01:07 AM - last edited on ‎08-03-2025 09:41 PM by

‎08-01-2025 01:07 AM - last edited on ‎08-03-2025 09:41 PM by

HPE DL365 Gen10 Plus, System board Extensive test failing

Hi,

I have an HPE DL365 Gen10 Plus server. For the past few days, I have been facing issues with the server. The system board test is failing with the error shown below. Please advise. Server SPP installed is 11/22.

Processor Check: PASSED
System Board Check: FAILED
FAILURE ID: 909U31-000CN3-WPW701-04FL03
PRODUCT ID: P38578-821
Diagnostic Protocol Failure
Failed Driver: Intel(R) PRO/1000 9.4.06 PCI-E
Failed Controller: Unknown Controller (Unknown Device Path)

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Cali
Honored Contributor

‎08-01-2025 04:58 AM

‎08-01-2025 04:58 AM

Re: HPE DL365 Gen10 Plus, System board Extensive test failing

Remove the Network Card and try again.

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
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