HPE dx380 10th generation network issue

[karim10691]

Dears,

i have a issue with my server HPE dx380 10th generation facing with no internet connectivity. error while diagnostic "there might be a problem with the driver for the embedded lom1 port 2 adapter error in hpe server". there is a  yellow traingle symbol. Please help me on this issue. update dns and basic dns torublsehoot but no use

[support_s]

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[Suman_1978]

Hi,

Please update or reinstall NIC drivers for the server.
https://www.hpe.com/psnow/doc/a00073754enw

If you know the Network card type/model and Operating System, please reply.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[karim10691]

@Suman_1978 

I already did NIC drivers re install but no use. Can you please help me share again NIC drivers let me check. And ipv4 auto ip was taking public ip not this is the issue. Because our local ip was 10.0.30.1.

SERVER OS IS 2019 SERVER AND MODEL HPE ETHERNET 1GB 331i adaptor.

Attached picture also auto ipv4 ip is different and ipv4 is differenct can you check this is not the issue

[Suman_1978]

Hi,

Here are the drivers and firmware for the NIC.
https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_92d6a7fbccfc47bf8ae4964986
https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_7b1d5500ca83432fb1efd356ee

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[karim10691]

Dear @Suman_1978  ,

i tried update NIC drivers and firmware but no use still same.

can you help me one more steps as when i check NIC team IP adresses it shows

auto ipv4 : 169.254.X.X 

ipv4 : 10.0.30.25

255.255.255.0

default gateway: 10.0.30.1

like this  it was showing when i check properties of NIC team. so is it right or any issue with Auto ipv4 adress?

Thanks,

[Suman_1978]

Hi,

Regarding IP addressess we will not be able to help, its your Network or System Admin who you need to contact.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics