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HPE Proliant DL360 G9 can't boot from RAID

 
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Occasional Visitor

HPE Proliant DL360 G9 can't boot from RAID

Hello there,

Got 3 pcs of HPE Proliang DL360 G9 with P440ar RAID controller. Set up 2 RAID arrays on each of them. Firts 2 servers works fine, but third one doesn't show RAID in boot menu and can't boot from it. However, it can bee reached and set up via Smart Provisioning --> Smart Storage Admin. And also it is popssible to install an OS on it but can't boot from it - no such options in BIOS/UEFI settings, even in OneTimeBoot.

Tried a lot of stuff (reset, loaded BIOS defaults, checked cables and so on...) but still the same...

Any ideas would be very appriciated.  

Thanx a lot.

 

7 REPLIES 7
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HPE Pro

Re: HPE Proliang DL360 G9 can't boot from RAID

Hi 

Check with boot from file option.

Steps to Add boot file in RBSU:

1. Boot the server in RBSU by pressing F9 during the POST.

2. Added boot option in RBSU:
i. From the System Utilities screen, select System Configuration → BIOS/Platform
ii. Configuration (RBSU) → Boot Options → Advanced UEFI Boot Maintenance → Add Boot
iii. Browse for an .EFI application from the list and press Enter.

Example :

For Red Hat Enterprise Linux, the path is \EFI\redhat\grub.efi

iv. Enter a boot option description and optional data and press Enter.
v. The new boot option appears in the UEFI Boot Order list.
vi. Move the new boot option to top of the boot order.
Vii. Selected Commit changes and exit from RBSU.

3. Exit from RBSU and check if server is booting to OS.

Please refer below customer advisory for more information.

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-c04174684

I am an HPE Employee

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Occasional Visitor

Re: HPE Proliang DL360 G9 can't boot from RAID

Hello

Thanks for support. We've tried it but there is no file choosing or other options there:

BIOS Submenu sreenshot

Is there any other options or what we do wrong?

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Acclaimed Contributor

Re: HPE Proliant DL360 Gen9 can't boot from RAID

Are all servers set to UEFI boot or maybe one is set to legacy?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Occasional Visitor

Re: HPE Proliant DL360 Gen9 can't boot from RAID

All set to UEFI

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Acclaimed Contributor

Re: HPE Proliant DL360 Gen9 can't boot from RAID

What OS is installed?

Did you check the UEFI boot order?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
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Occasional Visitor

Re: HPE Proliant DL360 Gen9 can't boot from RAID

Tried to install VMWare ESXi and Windows Server - both installed OK but don't boot.

Screenshot-2Screenshot-3

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Occasional Visitor
Solution

Re: HPE Proliang DL360 G9 can't boot from RAID

Resolved by clearing configuration of P440ar controller and setting it up from the scratch.

Now RAID option is available in the Boot Menu.

Thanx to everyone for support!