HPE proliant DL360 Gen11 - Fan issue ?

[Rossoneris]

Have a HPE proliant DL360 Gen11 that is setup with WIndows 2025 server.
It is pretty high specs - and does not have really much CPU/Mem load - but very often the fans are increasing speed. Not to full speed (like when rebooting machine). but this medium level fan speed that is little noisy.

What is the best way to troubleshot this ? - It happens randomly all the time and several time each day

[Rakshitha_K]

Hi @Rossoneris 

Please try the following steps to help identify the issue.

1. Log into iLO 6 and check fan speeds, thermal readings, and event logs during a fan speed increase.
2. Update iLO 6, BIOS, and SPP to the latest versions.
3. Download and analyze the AHS log to identify the triggering component.

Regards,
Rakshitha_K

[support_s]

System recommended content:

1. HP ProLiant DL360 G2 Server - Overview

2. ProLiant DL360 Generation 2 Server Maintenance and Service Guide

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[Harshitha_K]

Hi @Rossoneris ,

• Please find the ROM Flash Firmware for DL20 Gen11 Servers. Update it to the latest version.
• Please try installing AMS or Agentless Management Service on the server. 
• Refer the Advisory.
• Please use the below procedure to manually enter the fan speed:

1. Click Power & Thermal in the navigation tree, and then click the Fans or Fans & Cooling Modules tab. The tab name depends on the features the server supports.
2. Click on Edit icion. The Fan Settings page opens
3. Enter the Minimum Fan Speed (%) for all installed fans, and then click OK. Save and Exit for the changes to make effect.

I recommend to use Optimal cooling option. For more information, Refer the quickspecs here.

Please find the information on Thermal configuration settings:

• Optimal Cooling: Provides the most efficient solution by configuring fan speeds to the minimum required to provide adequate cooling.
• Enhanced CPU Cooling: Provides additional cooling to the processors, which can improve performance.
• Increased Cooling: Operates fans at a higher speed.
• Maximum Cooling: Provides the maximum cooling available for the system.
• Smooth Cooling: Reduces fan speed response, resulting in an improvement in the acoustic experience.

Thank you!

Hope this information has helped you, Please click on the "Thumbs Up/Kudo" icon as a token of appreciation. Also, if this post has helped to solve your issue, consider marking this as an "Accepted Solution".