HPE ProLiant DL360p Gen8 - Server Reboots Abruptly & Memory Errors

[srv1]

Home Lab Server Information:
- **Model**: HPE ProLiant DL360p Gen8
- **iLO Version**: 2.73 (Feb 11, 2020)

**Issue Description**:
The server is experiencing abrupt reboots. The iLO firmware is currently running in modified mode to reduce fan noise, with the fans operating at 30% capacity. Originally, the server was fully populated with RAM, but to tshoot after removing several RAM modules, the issue still persists.

**Logs Noticed**:
1. **POST Error Messages**:
- **Error 207**: Invalid Memory Configuration - Processor 1, DIMM 5 incorrectly installed.
- **Error 207**: Memory initialization error on Processor 1 Socket 1.
- **Error 101**: I/O ROM Error.
- **Uncorrectable Memory Error**: Processor 2, Memory Module 5.
- **Server reset notification**.

2. **Main Memory Notifications**:
- Online spare memory switchover complete.
- Online spare memory copy process started for faulty module (Processor 2, Memory Module 5).

3. **Recent Changes**:
- Reduced memory population without resolution of the issue.

**Additional Information**:
- **Current Memory Configuration**:
- Processor 1:
- DIMM 1: Present, Unused
- DIMM 2: Degraded
- DIMM 5: Present, Unused
- Processor 2:
- DIMM 1: Good, In Use
- DIMM 2: Good, Partially In Use
- DIMM 5: Degraded

**Questions**:
Given the logs and current configuration, I am seeking guidance on the following:
- What could be the root cause of these issues?
- Is it advisable to replace the motherboard, CPU, or RAM, or is there a specific component I should focus on?

Thank you for your assistance!

[srv1]

from  logs:

2978","Informational","03/09/2025 16:53","03/09/2025 16:53","1","Server power removed.",

"2977","Informational","03/09/2025 16:53","03/09/2025 16:53","1","Embedded Flash/SD-CARD: Restarted.",

"2976","Informational","03/09/2025 16:53","03/09/2025 16:53","1","Server power restored.",

"2975","Caution","03/09/2025 16:53","03/09/2025 16:53","1","Server reset.",

"2974","Informational","03/07/2025 13:58","03/07/2025 13:58","1","Browser login: admin - 192.168.10.101(DNS name not found).",

"2973","Informational","03/06/2025 15:22","03/06/2025 15:22","1","SSH logout: admin - 192.168.10.101(DNS name not found).",

"2972","Informational","03/06/2025 15:21","03/06/2025 15:21","1","Browser logout: admin - 192.168.10.101(DNS name not found).",

"2971","Informational","03/06/2025 14:50","03/06/2025 14:50","1","Remote console session stopped by: admin - 192.168.10.101(DNS name not found).",

"2970","Informational","03/06/2025 14:50","03/06/2025 14:50","1","Remote console started by: admin - 192.168.10.101(DNS name not found).",

"2969","Informational","03/06/2025 14:50","03/06/2025 14:50","1","Browser login: admin - 192.168.10.101(DNS name not found).",

"2968","Informational","03/06/2025 14:49","03/06/2025 14:49","1","SSH login: admin - 192.168.10.101(DNS name not found).",

"2967","Informational","03/06/2025 14:47","03/06/2025 14:47","1","Embedded Flash/SD-CARD: Restarted.",

"2966","Informational","03/06/2025 14:47","03/06/2025 14:47","1","Server power restored.",

"2965","Caution","03/06/2025 14:47","03/06/2025 14:47","1","Server reset.",

"2964","Informational","02/17/2025 14:23","02/17/2025 14:23","1","Browser logout: admin - 192.168.10.101(DNS name not found).",

"2963","Informational","02/17/2025 14:23","02/17/2025 14:23","1","Remote console session stopped by: admin - 192.168.10.101(DNS name not found).",

"2962","Informational","02/17/2025 14:18","02/17/2025 14:18","1","SSH logout: admin - 192.168.10.101(DNS name not found).",

"2961","Informational","02/17/2025 13:53","02/17/2025 13:53","1","Remote console started by: admin - 192.168.10.101(DNS name not found).",

"2960","Informational","02/17/2025 13:43","02/17/2025 13:43","1","Remote console session stopped by: admin - 192.168.10.101(DNS name not found).",

"ID","Severity","Class","Last Update","Initial Update","Count","Description",

"581","Caution","POST Message","03/06/2025 14:52","03/06/2025 14:52","1","POST Error: 207-Invalid Memory Configuration - Processor 1, DIMM 5 incorrectly installed. Please refer to Memory Population Rules in Documentation. This Memory will not be utilized.",

"580","Critical","POST Message","03/06/2025 14:52","03/06/2025 14:52","4","POST Error: 207-Memory initialization error on Processor 1 Socket 2. The operating system may not have access to all of the memory installed in the system.",

"579","Critical","Main Memory","03/06/2025 14:51","03/06/2025 14:51","1","Uncorrectable Memory Error ((Processor 2, Memory Module 5))",

"578","Informational","Main Memory","02/18/2025 13:17","02/18/2025 13:17","1","Online Spare Memory Switchover Complete",

"577","Caution","Main Memory","02/18/2025 13:17","02/18/2025 13:17","1","Online Spare Memory Copy Process Started for Faulty Module (Processor 2, Memory Module 5)",

"576","Critical","Main Memory","02/17/2025 13:46","02/17/2025 13:46","1","Uncorrectable Memory Error ((Processor 2, Memory Module 9))",

"575","Critical","Main Memory","02/17/2025 13:37","02/17/2025 13:37","1","Uncorrectable Memory Error ((Processor 1, Memory Module 1))",

"574","Caution","POST Message","02/17/2025 13:46","02/17/2025 13:30","3","POST Error: 207-Invalid Memory Configuration - Processor 1, DIMM 5 incorrectly installed. Please refer to Memory Population Rules in Documentation. This Memory will not be utilized.",

"573","Critical","POST Message","02/17/2025 13:46","02/17/2025 13:29","3","POST Error: 207-Memory initialization error on Processor 1 Socket 2. The operating system may not have access to all of the memory installed in the system.",

"572","Critical","Main Memory","02/17/2025 13:29","02/17/2025 13:29","1","Uncorrectable Memory Error ((Processor 2, Memory Module 5))",

"571","Caution","POST Message","02/16/2025 17:20","02/16/2025 17:20","1","POST Error: 207-Invalid Memory Configuration - Processor 1, DIMM 5 incorrectly installed. Please refer to Memory Population Rules in Documentation. This Memory will not be utilized.",

"570","Critical","POST Message","02/16/2025 17:20","02/16/2025 17:20","1","POST Error: 207-Memory initialization error on Processor 1 Socket 2. The operating system may not have access to all of the memory installed in the system.",

"569","Caution","POST Message","02/16/2025 17:00","02/16/2025 17:00","1","POST Error: 207-Invalid Memory Configuration - Processor 1, DIMM 8 incorrectly installed. Please refer to Memory Population Rules in Documentation. This Memory will not be utilized.",

"568","Critical","POST Message","02/16/2025 16:59","02/16/2025 16:59","1","POST Error: 207-Memory initialization error on Processor 1 Socket 2. The operating system may not have access to all of the memory installed in the system.",

"567","Critical","Main Memory","02/16/2025 16:59","02/16/2025 16:59","1","Uncorrectable Memory Error ((Processor 2, Memory Module 11))",

"566","Informational","Maintenance","02/14/2025 00:25","02/14/2025 00:25","1","IML Cleared (iLO 4 user:admin)",

iLO 4

ProLiant DL360p Gen8

Edit: Already removed about 7x 32GB modules. Wondering if there is a best way to catch the faulty one. It's basically a lab server with VMs running on top of it. The server works without issue, but when a VM starts loading, it triggers unexpected resets. Sometimes, the server runs for a few weeks, but other times, it resets within an hour.

[TVVJ]

Hello,

Clear the server's NVRAM, and the IML logs, update the server's BIOS and see if it helps.

Regards,

[support_s]

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