Query: HPE proliant dl560 gen 11 MR408i-o Storage Controller no usable disks have been found

[rolly4444]

We got a DL560 Gen 11 servers to be the substitues for DL580 Gen 10 "which is not exist any more" to run a custom qualified software that was validated on RHEL6  and we can't move off to another OS

I know that RHEL 6 is OLD and has no support from Redhat anymore but the only problem with DL560 Gen 11 is the MR408i-o Storage Controller it can't be detected while selecting disk with this message "No usable Disks have been found"

but in case I attach a USB Drive it doesn't complain and continue the installation well for the USB drive.

also in other scenario when installing RHEL 7 "which can't be used for the our custom software" it is also fine and detects the Storage controller Disks well

So, is there any solution to either replace the MR408i-o controller with older version that can be detected in RHEL 6 or use the disks without the Storage Controller totally, or any other solution that may help

[rolly4444]

[support_s]

System recommended content:

1. ProLiant DL560 server technologies

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Sham82]

Hello @ rolly4444

Thank you for your post.

Please note that minimum supported RHEL is 8.6/ 9.0 for DL560 Gen11
https://www.hpe.com/us/en/collaterals/collateral.a50010851enw.html

Also , you can check in BIOS and Intelligent Provisioning ( under MRSA) if the drives are getting detected.
https://support.hpe.com/hpesc/public/docDisplay?docId=sd00004283en_us&docLocale=en_US&page=GUID-7C7A0036-7022-4C99-ABD1-51372B4B142E.html

https://support.hpe.com/hpesc/public/docDisplay?docId=sd00002176en_us&page=GUID-C5A83650-86DB-479E-8BA3-AB3BBBD13CD2.html

Regards
HPE

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".