HPE SUM ISSUE: Could not successfully connect to host.

[Thiyagu1093]

Hi Team,

We are updating the HPE firmware using SPP SUM tool.

Steps Followed:

• Download SPP ISO locally
• Right click and select mount option (will be mounted on DVD Drive D:/E: )
• Navigate to DVD Drive
• Click on launch_sum [Batch File]
• Wait till the UI launches in Browser
• Click on Add Baseline [Location Type : Browse SUM Server path, path : E:\packages]
• Click on Add Node [ Ipv4 - <ilo ip>, Node type- Onboard administrator, Baseline- select the added baseline, usrname,pwd]
• Select Added Node and click on Inventory
• When inventory is done, click on Review and deploy

we are able to do add baseline and node details and inventory.

when we click review and deploy we are getting the error saying that "Could not successfully connect to host. </map1/firmware1>hpiLO-> Error: failed to start iLO firmware update"

Can you please help us will the solution.

Error:

====== Smart Update Manager Installation Log ======
Source: cp034895.exe
Version: 2.55
Log Date: 6/12/2018 5:40 PM

load -source https://localhost:63002/l3/bp003205/cp034895/ilo4_255.bin

status=1
status_tag=COMMAND SPAWNED
Tue Jun 12 12:12:31 2018

Attempting to load iLO 4 firmware image.

status=2
status_tag=COMMAND PROCESSING FAILED
error_tag=COMMAND ERROR-UNSPECIFIED
Tue Jun 12 12:12:41 2018

Could not successfully connect to host.

</map1/firmware1>hpiLO->
Error: failed to start iLO firmware update:

load -source https://localhost:63002/l3/bp003205/cp034895/ilo4_255.bin

status=1
status_tag=COMMAND SPAWNED
Tue Jun 12 12:12:31 2018

Attempting to load iLO 4 firmware image.

status=2
status_tag=COMMAND PROCESSING FAILED
error_tag=COMMAND ERROR-UNSPECIFIED
Tue Jun 12 12:12:41 2018

Could not successfully connect to host.

Thanks,

Thiyagarajan

[Torsten.]

I would first check if the ILO is working. Also verify the local firewall, it maybe block the connection.

[K98472]

Was there a solution to this problem.  I am running into same error message.  SUM fails to install required update due to cannot connect to host.

Were ports found to be closed?

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